PrivateMail: Set-up, Features, Plans, and Ratings

May 27, 2024
13 Minutes
Modified on:
May 24, 2024
Written by:
Swati Bucha
Get Neo email with your name

Get Business Email

No domain name required

PrivateMail Alternative

Get Neo today!

Get started

Business Email

Without Domain Name

Try for Free

PrivateMail: Set-up, Features, Plans, and Ratings

Email communication is a vital component in both personal and professional lives in this modern digital world. However, digital communication often comes with the possibility of data breaches, cyberattacks, and other security risks. Thus, if you want to secure your email communication, PrivateMail is a choice that more and more people are picking. It keeps your email private with unbreakable security that works with any OpenPGP-compatible email client.

This blog will cover everything about PrivateMail, including its features, setup procedure, plans, ratings and reviews to help you make the best choice for your business email communication. Let's get started!

What is PrivateMail?

Built by the makers of TorGuard, which is a popular Virtual Private Network (VPN) provider, PrivateMail serves as a significant tool for encrypted email communication. Take a look at the various advantages that it offers to users:

  1. Easy-to-Use and Features-Rich 

It is the most secure email service with numerous features, such as calendar, tasks, bulk import, search features, and key storage.

  1. Advanced Privacy

Being designed by privacy advocates, it keeps the users’ data safe and secure by eliminating leaks.

  1. Secure Encryption

It provides end-to-end OpenPGP encryption for your emails so that third parties never read them. 

  1. Hacker-proof

PrivateMail protects users' data from all kinds of cyber attacks, ensuring the safety of sensitive data.

Features of PrivateMail

Here are some features of PrivateMail to help you reach secure email communication:

1. Anonymous Email

With end-to-end encrypted file sharing and email communication, as well as anonymous cryptocurrency payment methods, PrivateMail provides practical email privacy and anonymity solutions. Transfer your inbox to an email provider that prioritizes privacy.

2. OpenPGP Encryption

Private mail uses OpenPGP encryption, which is based on mathematical principles, to protect your email and file transfers. Using advanced encryption ciphers to protect your files, you can be assured that no third party is reading or decrypting your email messages while in transit or at rest. 

3. Contacts Calendar Sync

When you're on the go, PrivateMail keeps your calendar, contacts, email, and encrypted files completely in sync. You can use your mobile calendar and contacts list if enabled by allowing your PrivateMail calendar and contacts to sync with any iOS or Android device. 

4. Secure File Sharing

Anyone with a web browser can share files using PrivateMail's SecureShare feature, which uses true end-to-end encryption. When utilizing SecureShare, the file is uploaded to PrivateMail servers as an encrypted .gpg file after being first encrypted locally on the sender's computer using OpenPGP. 

5. White Label Email

This new feature allows users to custom brand the Private Mail inbox with their logo. Invest in custom-branded encrypted email and file storage to enhance your company's reputation and demonstrate to your customer that you value their privacy.

6. Group Share Business

Using the GroupShare addon for PrivateMail, you can securely connect with the team. This feature can be enabled at no additional cost with any business email plan. Important employees on your PrivateMail business plan can access and share calendars and important tasks.

7. Private File Sync 

Sync your private files across all of your devices, no matter where you go. PrivateMail File Sync builds a local folder where all of your account's files are synced. It will automatically upload a new file to the cloud when you save it locally in your PrivateMail folder.

8. Streaming Media

With PrivateMail Files, you can safely share your preferred streaming media files from any web browser. You can stop using unreliable platforms to share private audio and video, as they can easily leak your content for others to view. 

9. Email and Filesharing Privacy on Multiple Devices

With PrivateMail, sharing private files across multiple devices is simple. The PrivateMail client and PrivateMail Files app keep you secure on every device and operating system, including Android, iOS, MacOS, and Windows.

Pricing Plans

PrivateMail offers multiple plans for individuals and businesses as per the requirements:

1. Standard Plan

With the $8.95/month Standard plan, you get 10 GB of encrypted mail storage and an additional 10 GB of cloud storage. You can make up to five email aliases with this plan.

2. Pro Plan

The Pro plan, which costs $15.95 per month, allows you to store 20 GB of encrypted emails and an additional 20 GB of cloud storage. It also allows you to set up 20 email aliases.

3. Business Pro or GroupShare Plan

Businesses can choose between the GroupShare and Pro plans. Both plans offer 100 GB of cloud storage, 100 GB of email storage, 20 email aliases, and 10 email accounts at $64.95/month.

The GroupShare plan is identical to the Pro plan in terms of pricing and features, with the exception of supporting shared file storage, contacts/calendars, and account collaboration. 

Look at the following table to understand the plan with its unique offerings;

Features Standard plan Pro plan Business Pro Business GroupShare
Price $8.95/month $15.95/month $64.95/month $64.95/month
User Management x x
Email Alias x5 x20 x20 x20
x10 Email Accounts x x
OpenPGP Email Encryption x x
AES256 File Encryption
Android/iOS App x x
Android/iOS and Desktop Files App
Custom Domain x x
Custom Email Signature
Priority Support
Shared Contacts/Calendar/Sync x x x
Shared File Storage x x x
Account Collaboration x x x

PrivateMail: Set up Procedure 

Creating a PrivateMail account is a relatively simple process. Follow the below-mentioned steps to sign up for an email account on PrivateMail:

Step 1. Open the PrivateMail website and click the Sign Up button at the top right corner of the screen. 

Step 2. Once you click the button, you will be directed to a page where you must choose one of the pricing plans. Check the pricing features offered, and click on order now to get started. 

Step 3. PrivateMail offers a flexible pricing tier that lets you choose a preferred billing cycle. 

Step 4. Now, choose the domain name you desire offered by PrivateMail to set up your account. It offers five options, and you can enter your required email address. Type in your password as well. 

Step 5. Now, complete the payment procedure. Soon, then you will be able to utilize your brand new PrivateMail account.

Now, once you have created your PrivateMail account, you can also add other email accounts. 

How to Add a Gmail Account to PrivateMail?

Here are the steps you can follow to add your Gmail account to PrivateMail: 

Step 1. Open your PrivateMail account, click Settings, and then click Email Accounts. 

Step 2. Click on Add New Account. A small box will pop up where you must add your name, Gmail account address, and password. Click on the Add button. 

Step 3. You must fill in details about your Gmail account, such as the IMAP and SMTP Servers. You will have to follow the next steps to get the details you need to complete this form. 

Step 4. Open your Gmail account, and click on the Gear icon to open the settings. Once you do that, click on the Forwarding and POP/IMAP tab. In the IMAP Access section, select the Enable IMAP option and click on Save Changes. 

Step 5. Now, open your Google Profile and click the Manage Your Account button for the account you want to add to PrivateMail. Click on the Security tab, and in the Signing into Google, ensure that the 2-factor verification is on. 

Step 6. Below the 2-factor verification option, click on the App Passwords option. Once you click on it, click on the Select Apps and choose Other (custom name). Now, enter PrivateMail and click on Generate. 

Step 7. You will see a generated password that needs to be copied or manually entered in the PrivateMail form displayed in Step 3. You can enter the following details as well: 

  • IMAP Server:, Port: 993, tick on SSL
  • SMTP Server:, Port: 465, tick on SSL

Step 8. That’s it. Your Gmail account has been successfully added. 

How to Generate a New Private Key Pair?

Here are the steps you can follow to generate a new pair of private keys: 

Step 1: To begin with, sign in to your PrivateMail account at


Step 2: Click settings in the upper right corner, then select "OpenPGP" from the side menu.


Step 3: Next, enable OpenPGP by checking the box next to it and clicking the Save button, followed by Generate new Key.


Step 4: After that, a small box similar to the one below will appear. Click "Generate" after entering your password for key and key size (it is advised to keep it at 2048 or higher.)


Step 5: Now that your keys are prepared, send your public key to anyone you want to communicate via encrypted emails, and make sure to import that person's public key as well in order to decrypt their messages.


PrivateMail Competitors

Neo and ProtonMail are PrivateMail's two main competitors. These platforms are comparable in terms of features and advanced encryption. Additionally, ProtonMail and Neo are accessible through mobile apps for iOS and Android.

However, ProtonMail and Neo perform better in terms of accessibility and user-friendliness than PrivateMail. Let's see how:

Provider Ratings Reviews Free Trial
PrivateMail 4/5 PrivateMail ensures that your emails are completely private and securely protected. Although PrivateMail's business plans come with broad features, they may appear costly. Unavailable
ProtonMail 4.5/5 One of the safest and smoothest email services available is ProtonMail. It combines strong, unbeatable security with an elegant, modern appearance. 30 days free trial
Neo 4.7/5 Neo is a brand-new email and marketing suite intended for entrepreneurs and small companies. It offers integrated tools to help users use email to grow their businesses. 14 days free trial

Introducing Neo: Best Alternative to PrivateMail

Neo is a game-changer in the secure email market due to its ad-free and user-friendly service. In contrast to PrivateMail, Neo's target market consists of companies looking to give their staff members more authority over email by offering them a premium service that protects their security and privacy. 

It offers custom email domain name registration with a free domain extension. Domain registration is free for one year, after which renewal charges are applied. The best part is that you can create a custom email address for your employees, which reflects professionalism and adds credibility to your brand name

You may try the following features for yourself if you want to give a new secure mail service a chance:

  1. Advanced security systems: Neo's strong security features, like data encryption (256-bit ciphers) for data in transit and at rest, demonstrate its dedication to guaranteeing user safety. 
  2. Antivirus and anti-spam technology: Neo uses cutting-edge anti-virus and anti-spam technologies to actively screen out threats and harmful content. By being proactive, we ensure that users are protected from such flaws.
  3. Two-factor authentication (2FA): 2FA adds an extra degree of protection by requiring users to authenticate their identity using two different ways before they can access their accounts. 
  4. Smart Write: With Smart Write, you can easily create pre-written emails that meet your needs, match your communication style, and save plenty of time. 
  5. Simple One-Page Template and Website Builder: Take advantage of Neo's easy-to-use, one-page website, which doesn't require any technical knowledge. You can add social media handles and an email-integrated form to collect information about your leads/ I


Private Mail includes an easy-to-use design and some beneficial features. However, email encryption is more complicated than it appears at first. PrivateMail cannot compete with other email providers that automatically provide end-to-end encryption. You may look into other email service platforms, such as Neo. 

Neo reimagines the email experience to ensure that businesses can interact more effectively, efficiently, and securely. Look into Neo today to revolutionize email communication and make an excellent choice for the business you run. 

Frequently Asked Questions

1. Is PrivateMail Free?

When paired with a TorGuard subscription, the Private-Mail free plan offers 100 MB of email storage and 100 MB of file storage per month. The webmail interface is available to all free users of PrivateMail, while the desktop and mobile applications are exclusive to subscribers.

2. How can PrivateMail be used?

You can access PrivateMail using any device's web browser or download our iOS and Android apps. All you need to access your PrivateMail files and mailbox is a web browser. Along with file sync software, PrivateMail also provides fully functional desktop email and file storage applications.

3. How do you add users to PrivateMail Business?

Get control over the security and data of your emails by adding a business user to PrivateMail:

  1. Navigate to Settings.
  2. Choose AdminPanel.
  3. Click on Users.
  4. Select the + sign icon under Users.
  5. Enter the required email address and password to create a user, then click the Create button.
  6. It will create and make your new user available under Users. You can restrict their file and mail storage space and add aliases to their accounts.

4. How do you create and manage email folders?

Following are the steps to create and manage email folders:

4. Can PrivateMail see my files and emails?

PrivateMail doesn't keep the keys to decrypt this content; instead, it provides users with the ability to encrypt certain emails or files. The key to this data is on your local machine, and they do not have access to it. Email privacy is designed this way. You may be confident that your privacy is their first concern.

Get Business Email

No domain name required

PrivateMail Alternative

Get Neo today!

Get started