Spike Email Pricing, Plans, and Features - A Detailed Guide

April 16, 2024
14 Minutes
Modified on:
April 16, 2024
Written by:
Swati Bucha
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Email has become indispensable for communication in both personal and professional contexts. With so many options available, selecting the best email provider for your needs might be difficult. Spike Email is a distinctive email and chat app service provider with several features intended to boost communication and efficiency.

Spike Email enables users to interact more effectively and efficiently by fusing the power of email with the simplicity of instant messaging. Using Spike mail, managing several email accounts, working with team members, and accessing all your messages from one place is simple.

Pricing is an important consideration when selecting an email provider. Spike Email provides a selection of pricing tiers to accommodate various demands and price ranges. Spike offers a plan that works for all business owners, including major corporations, small businesses, and single entrepreneurs.

This article will examine Spike Email's features, pricing, and integrations. We'll walk you through the differences between the plans and help you select the one that best suits your needs. We'll also discuss Spike's special features and integrations and how they might enhance communication and efficiency.

Features of Spike Email

With Spike Mail, you can unite all the chats, channels, and emails into one team space. Let's look at Spike Email's features, which make it the perfect email client for collaborating, sharing updates, and managing projects across teams and external partners. 

1. Conversational, Chat-like Email

A notable aspect of Spike Email is its chat-like, conversational interface that allows users to handle their email. This fresh method completely changes how we communicate through email, making it more intuitive and natural. Unlike other email clients, Spike Email displays messages as a continuous conversation, like messaging apps, facilitating natural two-way communication.

2. Unified Inbox and Calendar

Spike Email can unify your calendar and inboxes into one convenient location. With this robust feature, you won't have to worry about juggling different apps or continually switching between accounts. It will simplify your workflow and ensure you never miss any crucial communications or events.

3. Collaboration with Non-Spike Users

Spike Email users have access to a robust suite of collaboration capabilities, and the platform also facilitates easy cooperation with non-users. Non-Spike users need no further setup or program installation to join conversations, share files, and contribute to projects.

4. Spike Magic AI

Introducing Magic AI, Spike Email's new intelligent helper that will revolutionize your workflow. Based on the content of your discussions, Magic AI can automatically sort emails, provide intelligent responses, and even set up meetings. This robust function lessens the cognitive burden of mundane chores while also saving time, making it one of the best uses of AI in email marketing and management. 

5. Unlimited Notes + Tasks

The note-taking and task-management features of Spike Email make it easy to jot down ideas, make lists, and delegate work to teammates without ever leaving the app. The limitless note-taking and task-completing capabilities help users maintain order and never lose track of crucial details or unfinished business.

6. Secure Video and Audio Calls

Spike Email's encrypted video and audio calling capabilities expand the boundaries of email collaboration. Users may start video chats, screen share, or even make phone calls without ever leaving the app by eliminating the need to switch between different apps.

7. Super Search

Thanks to Spike Email's robust search feature, "Super Search," users can easily find and access any crucial message, file, or note to their work. It has never been easier to locate what you're looking for than with our comprehensive search criteria and immediate results.

8. Snooze, Pin & Auto Archive Messages

Spike Email provides sophisticated capabilities for managing users' inboxes successfully. To maintain a clean inbox and increase productivity, users can snooze emails for later review, pin key messages for fast access, and even automate the archiving of emails according to specified parameters.

9. Available on Mobile, Desktop & Web

When using Spike Email on a desktop, mobile, or online application, you can expect a unified and smooth experience. Users can stay connected and productive with their email, calendar, and collaboration tools no matter where they are.

10. Message Read Indicator

With the new message read indicator in Spike Email, you can now see exactly when your receivers have seen your emails in real time. This tool ensures that essential conversations aren't missed and streamlines follow-ups.

11. Voice Messages

When typing isn't an option, users of Spike Email may also send voice messages, which adds a human touch and makes speedy communication a breeze.

12. Strong Security Features

With strong encryption and industry-standard security procedures, Spike Email protects users' data and communications, demonstrating their seriousness about privacy and security. The security of users' personal information is a top priority.

Spike Email Pricing Plans 

Spike Email offers a range of pricing plans to cater to different user needs, from individuals to large enterprises. It offers two plans: Spike Teamspace (for enterprises and businesses) and Spike Email App (for individuals). 

The two plans are further classified into three sub-categories. Spike Teamspace has three options: Starter, Team, and Business. Similarly, the Spike Email App has three options: Free, Pro, and Ultimate.

Spike Email App

Let's look at the features and prices of the Spike Email App:

1. Free Plan (As the name suggests, it is free)

The Free Plan is a great place to start for individuals who wish to test out Spike Email's capabilities without committing to a monthly payment. This strategy provides a strong basis for fundamental collaboration and email management features. The salient characteristics are as follows:

  • Unified Inbox: Manage your one email account.
  • Email Organization: Enjoy a clutter-free inbox with powerful email sorting and filtering capabilities.
  • Collaboration Tools: Share notes, files, and tasks with others seamlessly.
  • 1GB Storage: Store your emails, files, and notes with a 1GB storage limit.

2. Pro Plan (($5/user/month, billed annually)

Spike Email's Pro Plan is a comprehensive solution for power users and small teams looking to improve their email management, collaboration tools, and productivity. This subscription provides a comprehensive range of tools for streamlining workflows and increasing efficiency, such as:

  • Unified Inbox (up to 3 email addresses): Manage multiple email accounts from a single, centralized location, ensuring no important communication is overlooked.
  • Five participants per video call: Collaborate effectively with colleagues or clients through high-quality video calls supporting up to five participants.
  • Unlimited search history: Quickly locate and retrieve important emails, files, or notes with unlimited search capabilities.
  • 5 GB storage: Enjoy ample storage space for emails, files, and other data, with 5GB of storage provided.
  • File upload up to 100 MB: Share large documents or multimedia files seamlessly, supporting file uploads up to 100MB.
  • Unlimited access to Magic AI: Benefit from intelligent suggestions and automation powered by Spike Email's Magic AI, enhancing productivity and efficiency.
  • Priority support: Receive dedicated support from Spike Email's team, ensuring prompt resolution of any issues or queries.

3. Ultimate Plan ($10/user/month, billed annually)

Spike Email's Ultimate Plan is a premium offering designed to meet the demanding needs of large teams and enterprises. With customizable pricing based on the number of users and specific requirements, this plan provides advanced features, enhanced security measures, and unparalleled support.

  • Unified Inbox (unlimited email addresses): Seamlessly manage unlimited email accounts from a single, centralized location.
  • Ten participants per video call: Effectively collaborate with larger teams or clients through high-quality video calls that support up to 10 participants.
  • Unlimited search history: Quickly locate and retrieve important emails, files, or notes with unlimited search capabilities across all your data.
  • 20 GB storage: The 20 GB provides ample space for emails, files, and other data.
  • File upload up to 1GB: Share large documents, multimedia files, or even small video clips seamlessly with support for up to 1 GB of file uploads.
  • Video call recording (SOON): Record video calls for future reference or training purposes.
  • SAML-SSO across devices (SOON): Enjoy secure and seamless access with SAML-based single sign-on.
  • VIP support: Receive top-tier support from Spike Email's dedicated VIP support team, ensuring priority assistance and prompt resolution of any issues.

Spike Teamspace

Let's look at the three plans offered under Spike Teamspace:

1. Starter (Free)

This is the free plan offered by Spike Mail for Spike Teamspace. It is perfect for up to 3 members, and here's the list of features it offers:

  • One teamspace: All the channels, emails, meetings, and collaborative documents are available in one organized space. 
  • Free email address: In the starter pack, every member gets a unique @spike.team email address as per your choice. 
  • Search history: You can save the results for up to 60 days.
  • Storage space: With this free plan, you get 15 GB of storage space. 
  • Limited access to Spike Magic AI: The free plan includes an AI assistant offered by Spike Mail, which can help businesses create emails, reply to emails, and take notes. 
  • Customer support: Businesses get standard support with this plan. 

2. Teams ($4/member/month, billed annually)

This plan is perfect for businesses with growing teams, like small businesses and startups. Along with all the features available in the Starter plan, it also includes: 

  • Unlimited access to Spike Magic AI: The Starter plan offers limited access to an AI assistant; however, the access upgrades in this plan. 
  • Free custom email domain: Unlike the Starter plan, this plan allows businesses to create their custom email domain, or you can connect your existing company domain
  • Search history: This plan offers unlimited search history. 
  • Storage space: The storage space increases to 100 GB.
  • Shared inbox: Businesses get access to a shared inbox that allows their team to manage and access emails seamlessly. 

3. Business ($8/member/month, billed annually)

This plan is perfect for businesses with well-established teams, like for enterprises. Along with all the features included in the Teams plan, it includes the following features as well: 

  • Storage space: The storage space increases to a significant 1 TB. 
  • File uploading: Your team can easily upload large files with sizes up to 500 MB.
  • Customer support: Businesses VIP customer support services where your queries will be prioritized and resolved immediately. 
  • Video call recording (SOON): With this feature, you can record and access video calls later. 
  • SAML-SSO across devices (SOON): This feature enables teams to access multiple applications through a single set of credentials.
Plan Price (per member) Features
Starter Free - One teamspace for all channels, emails, meetings, and documents
- Unique @spike.team email address
- 60 days of search history
- 15 GB storage space
- Limited access to Spike Magic AI
- Standard customer support
Teams $4/month (billed annually) - All features from the Starter plan
- Unlimited access to Spike Magic AI
- Free custom email domain
- Unlimited search history
- 100 GB storage space
- Shared inbox
Business $8/month (billed annually) - All features from the Teams plan
- 1 TB storage space
- File uploading up to 500 MB
- VIP customer support
- Video call recording (SOON)
- SAML-SSO across devices (SOON)

Spike Email Security

Let's look at the security features offered by Spike Mail: 

1. Complete Data Security

Spike Email encrypts all data, including messages, files, and emails, from beginning to end. Encryption protects user communications and data from unauthorized access or interception on all platforms, including desktop, mobile, and the web. It works when the data is in transit and at rest.

2. Two-Factor Verification

With Spike Email, you can add an extra safeguard with two-factor authentication (2FA). Even if a hacker gains access to a user's password, Spike Email makes it very difficult for them to access their accounts by demanding an additional layer of verification, like a one-time code or biometric authentication.

3. Data Security Measures

Spike Email offers data loss prevention (DLP) features to assist organizations in keeping sensitive information under control. This function keeps sensitive information safe by monitoring for any unintentional or malicious disclosure beyond the organization's firewall.

4. Compliance with Industry Standards

Compliance requirements and security protocols that are widely used in the industry, like GDPR, HIPAA, and SOC 2 Type II, are followed by Spike Email. This gives people and companies in regulated industries confidence that their data will be stored and used in a completely secure and private way.

5. Audits of Security and Access Controls

Spike Email uses stringent access controls to guarantee that no unauthorized individuals may access user data. Any suspicious behavior is closely monitored, and all access attempts are recorded. Security audits and penetration tests are undertaken regularly to address any vulnerabilities proactively.

Neo: An Alternative to Spike Email

Neo is an email marketing platform that offers similar and additional features and functionalities at lower costs. Let's look at the features that make Neo a suitable alternative: 

  • Smart Write is an AI assistant offered by Neo, which helps in crafting email messages.
  • With priority inbox, all the important emails that require your attention are featured at the top of your inbox.
  • Read receipts help your marketing team gather analytics and reports regarding email campaigns. 
  • Email rules help automate your inbox and keep it clutter-free. 
  • You can create your domain name for free and use your Neo email address to build and deploy your one-page website. 
  • You can build an effective email campaign with a range of pre-designed email templates. Also, Neo makes sending bulk emails super easy. 

Neo offers many more features. There are three pricing tiers: Starter ($1.99/mailbox/month, billed yearly), Standard ($3.99/mailbox/month, billed yearly), and Max ($7.99/mailbox/month, billed yearly). 

Wrapping Up 

Spike Email has proven to be an all-inclusive and cutting-edge email service that meets the varied demands of companies and people. Spike Email provides a versatile and scalable platform that can adapt to the changing needs of its users with its choice of pricing plans, starting from the free option up to the enterprise-level Ultimate Plan.

Spike Email surpasses average email management in more ways than one. Its chat-like interface, intelligent features driven by Magic AI, and strong collaboration options set it apart. A single platform's seamless integration of email, calendars, note-taking, task management, and secure audio and video calls results in simplified workflows and increased productivity.

However, if you are looking for an email client with similar features at cost-effective prices, then you should explore Neo. Neo offers almost the same features, along with a one-page website builder and Appointment Booking, to provide small businesses with a robust email marketing platform. 

Frequently Asked Questions

1. What measures does Spike take to ensure my emails are secure?

Spike Email Security employs the industry-standard AES-256 encryption technique to protect your emails. Spike Mail's consolidated inbox lets you easily handle all your emails from various platforms, saving you time and effort. 

2. Can you tell me where Spike's email security features fall short?

Not all industries or organizations have the same level of stringent security standards. Thus, Spike's advanced email security capabilities may not be enough. Since Spike does not use sophisticated encryption methods, it is susceptible to cyber assaults like any other email provider. There is a zero-tolerance policy for any abuse of protocols linked to user data access, but otherwise, Spike's security precautions are comparable to those of other email providers.

3. What is Spike's policy on protecting user privacy?

Regarding procedures involving user data access, Spike has a strict zero-tolerance policy. Spike users can request the removal of their data from the servers whenever they want. You may find Spike's privacy policy on its page, which details the collection, use, and sharing of user data.

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