Brevo Email Marketing Pricing, Plans, and Review 2024

March 6, 2024
10 Minutes
Modified on:
March 6, 2024
Written by:
Swati Bucha
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Email remains a cornerstone of digital marketing since it offers unparalleled reach and engagement. Brevo, formerly known as Sendinblue, is a notable player in this arena and offers tailored solutions to meet diverse email marketing needs. This blog post delves into Brevo Email Marketing, shedding light on its pricing, plans, and the real user experiences that shape its reputation. As we navigate through the intricacies of Brevo's offerings, we'll uncover how it compares to industry rivals, including a focus on Neo's comparable services. Whether a small business owner or a marketing professional, this exploration will equip you with crucial insights to make informed decisions in your email marketing journey.

What Does Brevo Email Marketing Offer?

Brevo emerges as a versatile email marketing platform in the digital marketing toolkit, catering to businesses aiming to amplify their online presence through effective communication. This platform is designed to streamline email marketing processes, from crafting captivating emails to analyzing campaign outcomes. It stands out for its user-friendly interface, robust feature set, and scalability, making it suitable for a range of businesses, from startups to large corporations. 

Key Features

Let's delve into the key features that make Brevo a competitive choice in the email marketing landscape:

  • Customizable email templates: Brevo offers a wide array of professionally designed email templates, which users can easily customize to align with their brand identity, ensuring a consistent and visually appealing communication style.
  • Advanced segmentation and personalization: The platform enables users to segment their email lists based on various criteria like demographics, past interactions, and purchase history, while personalization tools allow for tailored content, enhancing engagement and open rates.
  • Automated email campaigns: Brevo's automation capabilities facilitate the scheduling and sending of emails based on triggers and user behaviors, helping nurture leads and maintain regular contact with minimal manual effort.
  • Analytics and reporting: Detailed analytics are provided to track the performance of email campaigns, with metrics such as open rates, click-through rates, and conversion rates readily available, aiding in data-driven decision-making.
  • A/B testing: Users can test different versions of their emails to determine which elements (like subject lines or calls to action) perform best, which is crucial for optimizing email campaigns for better results.
  • Integration capabilities: Brevo integrates seamlessly with various CRM and e-commerce platforms, enhancing its utility and efficiency and ensuring a smooth flow of data and a unified marketing approach.
  • Responsive design: All emails created on the Brevo platform are optimized for mobile devices, ensuring they look great on any screen size, which is vital for reaching a wider audience.
  • Compliance and security: Brevo adheres to international standards and regulations like GDPR for data protection and privacy, demonstrating a commitment to security and compliance that instills trust and safeguards against legal complications.

Brevo Email Marketing - Pricing and Plans

Let’s take a closer look at the pricing structure and the features offered in each plan. Brevo offers a free version of the tool and three paid plans: the Starter plan, Business plan, and Brevo Plus.

Brevo Features Free Starter Business Brevo Plus
Monthly emails 300/day Unlimited Unlimited Custom
Unlimited contacts Yes Yes Yes Yes
Remove Brevo branding Available as add-on Yes Yes
Forms Yes Yes Yes Yes
Landing Pages Yes Yes
CRM Yes Yes Yes Yes
Segmentation & contact management Yes Yes Yes Yes
Email & SMS personalization Yes Yes Yes Yes
Marketing automation Limited to 2000 contacts in automated campaigns Limited to 2000 contacts in automated campaigns Unlimited Unlimited
Reporting Yes Yes
A/B testing Yes Yes
Send time optimization Yes Yes
Multi-user access Add-on Yes
Facebook Ads Yes Yes
Customer support Only email Only email Email, phone & live chat Email, phone & live chat, dedicated account manager
Integrations Yes Yes Yes Advanced integrations
Transactional emails Yes Yes Yes Yes
Pricing Free $25/month $65/month Custom pricing

Review of Brevo Email Marketing Plans

Brevo Email Marketing has been a topic of discussion among businesses and marketing professionals, gaining recognition for its comprehensive features and user-centric approach. This section provides an in-depth review of Brevo based on user experiences, feedback, and performance analysis. Our goal is to offer a balanced view highlighting the strengths and potential areas for improvement, giving you a clearer picture of what to expect from this platform.

User Experiences and Feedback

  • Ease of use: Many users praise Brevo for its intuitive interface, noting that it simplifies creating and managing email campaigns. First-time users and those with limited technical expertise find the platform particularly user-friendly.
  • Template design and customization: The diverse range of templates and customization options receives positive feedback for flexibility and creativity. Users appreciate the ability to tailor emails to fit their brand image without needing extensive design skills.
  • Email deliverability: A critical aspect of any email marketing tool, Brevo has been commended for its high deliverability rates. Users report that their emails consistently reach their intended recipients' inboxes, avoiding the spam folder.
  • Customer support and resources: The platform's customer support team is often highlighted as responsive and helpful, addressing issues promptly. Brevo's knowledge base, tutorials, and webinars are valuable resources for users to get the most out of the platform.
  • Integration with other tools: Users appreciate the seamless integration with CRM and e-commerce platforms, enhancing the efficiency of their marketing strategies. However, some users have mentioned wanting more integrations with other tools and services.

Overall Performance Analysis

  • Brevo's performance in the email marketing space is generally viewed positively, especially in areas like user experience, deliverability, and customer support.
  • The platform is well-suited for businesses seeking a straightforward, efficient tool for managing email campaigns.
  • While it covers most bases excellently, there is room for enhancement in automation and integration features to cater to more advanced marketing needs.

Pros and Cons

Pros Cons
High user satisfaction with the platform's ease of use and intuitive design. Some users have expressed a need for more advanced automation features.
Strong performance in email deliverability and open rates. A few reviews indicate a desire for more extensive integration capabilities with a broader range of third-party tools.
Positive feedback on customer support and educational resources. Pricing can be a concern for small businesses or startups with tight budgets.

Brevo Email Marketing: Competitor Review

When considering Brevo Email Marketing, it's essential to understand how it stacks up against its competitors. This comparison considers several key aspects, including contact limits, email volume, support options, and pricing. This analysis will help you decide which email marketing service best suits your business needs.

Feature/Service Brevo Email Marketing Mailchimp HubSpot SendGrid CampaignMonitor
Contacts Unlimited Up to 500 (Free Plan) Up to 1,000 (Free Plan) Up to 2,000 (Free Plan) Up to 500 (Starter Plan)
Emails Up to 100,000 (Starter Plan) Up to 1,000 Up to 2,000 (Free Plan) Up to 6,000 (Free Plan) 2,500/month (Starter Plan)
Daily Limits 300 (Free Plan) 500/day
Support Email-Only (Free Plan)
Dedicated account manager (Brevo Plus Plan)
Email-Only, First 30 Days Email and Live Chat (Free Plan) Email Support Email Support
Multi-User Access Only on paid plans Limited on Lower Plans Limited on Lower Plans Limited on Lower Plans
Pricing Free to $65/month and custom rates $9.36/month for 500 subscribers, 5,000 emails $45/month for 1,000 contacts Starts at $15/month for 15,000 emails Starts at $9/month for 500 subscribers, 2,500 emails

Neo Business Email Marketing Tool - An Alternative

An alternative that merits consideration is the Neo Business Email and Marketing Tool, which offers effectiveness and ease of use, making it a noteworthy option for those seeking an easy-to-use, simple, reliable, and efficient email marketing solution.

Key Features

  • Read receipts: Enables effective follow-up strategies by notifying when emails are opened.
  • Priority inbox: Customizable inbox to highlight critical emails.
  • Flexible storage: Up to 100GB mailbox storage for various user needs.
  • Blazing fast apps: Seamless, fast connectivity with webmail and mobile apps.
  • Smart write: AI-driven feature for personalized, efficient email composition.
  • Turbo search: Advanced search functionality for quicker results.
  • Rules for inbox organization: Configurable rules for automated email management.
  • Undo Send: A safety net for accidental sends, with adjustable time settings.
  • Neo bookings: Streamlined scheduling within the email interface.
  • Multiple-account support: Manage various accounts effortlessly in one interface.
  • Integrated calendar: Simplified scheduling and deadline management.
  • Rich formatting options: Versatile tools for crafting visually appealing emails.
  • Signature designer: Customizable signatures to showcase brand identity.
  • Email campaigns: Feature for simplified mass emailing and monitoring.
  • Email templates: Preloaded and savable templates for efficient communication.
  • HTML composer: Advanced customization options for professional email designs.


Brevo offers a versatile and user-friendly platform suitable for various business needs. From its diverse range of plans to its comprehensive feature set, Brevo caters to newcomers and seasoned email marketing marketers. While assessing its value, consider how the pricing and features of your ultimate choice align with your specific marketing objectives and budget.

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