Wix Business Email: Pricing & Set-up Process : A Detailed Guide

April 26, 2024
10 Minutes
Modified on:
April 26, 2024
Written by:
Get Neo email with your name

Get Business Email

No domain name required

Get started

Business Email

Without Domain Name

Try for Free


A robust email system builds a professional image, organizes communication, and enhances customer trust. Popular among small to medium-sized businesses, Wix Email offers a seamless way to create a branded email address that aligns with your business' domain name. However, while Wix Email is a go-to choice for many, it is important to explore competitive alternatives like Neo. With its innovative features and user-friendly interface, Neo is a strong contender in business email solutions. In this blog post, we will delve into how to set up a Wix business email while keeping an eye on what Neo brings.

Understanding Wix Email

Wix Email, part of the broader Wix platform, offers businesses a cohesive and integrated approach to their online presence. With Wix business email, companies can create a custom email address that matches their website domain, giving their communications a more professional look. This integration is key to maintaining brand consistency and credibility in the eyes of customers and partners.

But what sets Wix Email apart? Firstly, its ease of setup is a significant advantage. Users can quickly create an email account without the need for technical expertise. Additionally, Wix Email is known for its reliability and security, ensuring your business communications are safe and uninterrupted. With features like ample storage space, calendar integration, and mobile access, Wix email addresses basic and advanced business communication needs.

5 Steps to Create a Wix Business Email

Creating a Wix business email is a straightforward process. Here is how you can set one up:

  1. Start by signing into your Wix account. If you don’t have one, you must create it first.
  2. In your Wix dashboard, find the section for email and domains. Here, you will see an option to add mailboxes.
  3. Wix offers various email plans. Choose the one that fits your business needs, considering factors like the number of email accounts, storage space, and any additional features you might need.
  4. Once you have selected your plan, you can create your email addresses. This could be your name, a specific department, or a general contact address, like info@yourdomain.com.
  5. After setting up your email address, configure your mailbox. This includes setting up an email signature, organizing your inbox folders, and connecting your email to mobile devices for on-the-go access.

Throughout each of these steps, remember to think about how Wix email can be optimized for your specific business requirements. Each choice in this setup process should align with your business goals and communication strategies.

Wix Business Email Pricing

1) Limited Plan (Free):

Create up to 3 marketing campaigns per month.
Send up to 5,000 emails per month.

2) Basic Plan ($10/month):

Create up to 5 marketing campaigns per month.
Send up to 9,500 emails per month.
Remove Ascend branding from email campaign footers.
Schedule email campaigns.

3) Professional Plan ($12/month):

Create up to 20 marketing campaigns per month.
Send up to 50,000 emails per month.
Remove Ascend branding from email campaign footers.
Schedule email campaigns.
Create campaign URLs connected to your custom domain.

4) Unlimited Plan ($24.50/month):

Create unlimited marketing campaigns per month.
Send up to 1,000,000 emails per month.
Remove Ascend branding from email campaign footers.
Schedule email campaigns.
Create campaign URLs connected to your custom domain

IMPORTANT: Please note that these plans seem to be focused on email marketing campaigns rather than traditional business email services. For the latter, Wix typically integrates with Google Workspace, offering custom domain email addresses. The specific pricing for this service wasn't available on Wix's website during my search.

Comparing Wix Email with Neo

While Wix Email is known for its simplicity and integration with the Wix platform, Neo introduces a more holistic approach to email management tailored for dynamic business needs.

Email & Calendar Integration: Neo's seamless integration of email and calendar functions facilitates a more efficient workflow. This feature is handy for businesses that schedule numerous meetings or events, as it simplifies managing appointments alongside email communication​​.
Email Marketing Tools: Neo's email marketing capabilities are a standout feature. It enables businesses to send targeted campaigns and track engagement metrics like email opens. This is a crucial tool for businesses focusing on marketing and client engagement, providing valuable insights into customer interactions​​.
Streamlined Meeting Scheduling: Neo's intuitive booking system significantly reduces the hassle of scheduling meetings. This feature is a boon for businesses that frequently arrange meetings with clients or team members, ensuring seamless and efficient scheduling​​.

Compared to Wix Email, which mainly offers basic email functionalities, Neo's additional features cater to a broader range of business communication needs, making it a versatile choice for modern businesses.

Why Choose Neo Over Wix Email?

Selecting Neo over Wix Email brings several key benefits:

Enhanced Email Management: The Priority Inbox and Read Receipts in Neo are designed for optimal email management. The Priority Inbox ensures that important emails aren't lost in the shuffle, while Read Receipts provide valuable insights into the recipient's engagement with your emails​​​​.
AI-Powered Email Assistance: Neo’s AI-driven features, like Smart Write and AI email replies, offer a significant edge. They help draft emails quickly and in a tone that matches your business style. This can be a game-changer for businesses that want to maintain a consistent brand voice without wasting time writing emails​​​​.
Robust Security Features: Neo's commitment to security, with features like data encryption and two-factor authentication, provides peace of mind. The advanced antivirus and anti-spam filters ensure your business communication is secure and free from interruptions​​​​​​.

Choosing Neo means opting for a more sophisticated, secure, and feature-rich email solution that can adapt to the evolving needs of your business.

Maximizing Business Productivity with Neo

Neo's features are specifically designed to maximize business productivity:

Comprehensive Email Templates: Neo offers a range of email templates, which are a significant time-saver for businesses. These templates can be customized and used for various purposes, from marketing to client communication, ensuring consistency and efficiency​​.
Advanced Scheduling Features: With Neo, you can schedule emails to be sent later and set follow-up reminders. This feature is handy for businesses that operate across different time zones or want to maintain professionalism by sending emails at appropriate hours​​​​.
Customization and Flexibility: Neo's ability to import emails from other accounts, support for HTML in the composer, and customizable email signatures offer a high degree of customization and flexibility. This makes it easy for businesses to transition to Neo and tailor the platform to their needs​​​​​​.

Neo enhances email communication through these advanced features and contributes significantly to overall business efficiency and productivity.

7 Tips for Effective Business Communication Using Email

Effective email communication is pivotal in today's business landscape. Here are some tips to make the most of your email interactions, whether you're using Wix Email, Neo, or any other platform:

  1. Your emails should be direct and concise. Avoid unnecessary jargon or overly complex language.
  2. Personalized emails get better responses. Use the recipient's name and tailor the message to their needs or interests.
  3. A well-formatted email with a clear structure makes a good impression. Utilize headings, bullet points, and short paragraphs to enhance readability.
  4. The tone of your email should match the context and your relationship with the recipient. Always maintain professionalism.
  5. Typos and grammatical errors can undermine the professionalism of your message. Take a moment to review your emails before hitting send.
  6. Keep your inbox organized with folders, labels, or categories. Tools like Neo's Priority Inbox can be particularly helpful in managing a cluttered email account.
  7. Prompt replies show respect and professionalism. Set up auto-replies to manage expectations when you are away.

By applying these tips, you can enhance the effectiveness of your business communication, leading to better relationships and outcomes with clients, partners, and team members.


In conclusion, while Wix Email offers a straightforward solution for business emailing needs, particularly for those already using the Wix platform, Neo emerges as a comprehensive alternative that caters to a broader array of business requirements. Neo's suite of features — from advanced email management to AI-powered assistance — is tailored to enhance productivity, streamline communication, and secure business data.

Whether you prioritize advanced marketing tools, efficient scheduling, or robust security, Neo is a versatile and innovative solution. Neo presents a compelling case for businesses looking to elevate their email communication and marketing capabilities.

Get Business Email

No domain name required

Get started