Mailfence Email Review, Pricing Plans and Features

January 15, 2024
9 Minutes
Modified on:
January 15, 2024
Written by:
Swati Bucha
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Email has become an indispensable part of our daily lives, personally and professionally. Mailfence has emerged as a noteworthy player in this realm, known for its emphasis on security and privacy. This review aims to offer an in-depth Mailfence email review to aid in the understanding of its features, benefits, and how it fares against other email services. Whether you are a business owner, a freelancer, or someone needing reliable email communication, this comparison will guide you in making an informed decision.

What is Mailfence Email

Mailfence was launched in 2013 during the outcry about digital privacy and has positioned itself as a secure and private email service. Mailfence is owned by ContactOffice Group, a Belgium-based company focused on strict privacy, which has been active in online collaboration tools since 1999. This service was introduced to meet the growing demands of users seeking an email provider that could offer robust protection against cyber threats while respecting user privacy.

Key Features

Mailfence stands out in the crowded email service market with its distinct features:

  • End-to-end Encryption: At the heart of Mailfence's security features is its end-to-end encryption, which ensures that only the sender and the intended recipient can read the contents of an email. This level of encryption is crucial for confidential communications.
  • Interoperability: Unlike other secure email services, Mailfence prides itself on its interoperability with other email providers. This means users can send encrypted emails to recipients using different email services.
  • Digital Signatures: Mailfence allows users to digitally sign their emails, providing an additional layer of authenticity and security. This feature is particularly valuable for businesses and professionals who need to ensure the integrity of their communications.
  • OpenPGP Based: The service's use of OpenPGP, an open-source encryption standard, adds to its credibility in the cybersecurity community.
  • No Tracking or Ads: In an era where user data is often commoditized, Mailfence assures its users of a no-tracking, no-ads experience. This commitment enhances user privacy and ensures a cleaner, more focused user interface.
  • Legally Protected: Being based in Belgium, Mailfence benefits from some of the world's strictest privacy laws. This legal framework provides an additional layer of protection for user data.
  • Integrated Suite: Mailfence offers more than just email. It's an integrated suite includes calendar, contacts, and document storage functionalities, making it a comprehensive tool for personal and professional organization.
  • Support for Causes: A portion of Mailfence's revenue supports digital freedom and privacy-related causes. This commitment reflects the company's ethos and appeals to users who are conscious of the social impact of their choice of services.

Mailfence Email: Pricing, Plan, and Value

Mailfence's plans are designed to cater to a wide range of users, from individuals seeking basic email functionality to businesses requiring advanced features and larger storage capacities. 

Mailfence's value lies in its combination of security, privacy, and feature set at each pricing tier. While it might not always offer the lowest prices, its commitment to privacy and security, a user-friendly interface, and a range of functionalities make it a valuable option for users who prioritize these aspects. Their pricing model reflects a balance between affordability and feature richness, making it a competitive option in the market.

Plan ~Cost Email Storage Document Storage Key Features Ideal For
Free $0 500 MB 500 MB Basic email features, access to calendar, contacts, and groups. Casual users needing minimal functionality
Entry $2.50/month 5 GB 12 GB Full mobile sync, POP/IMAP/SMTP support, custom domain support. Individuals or professionals with moderate email needs
Pro $7.50/month 20 GB 24 GB Advanced security with two-factor authentication, email support, multiple aliases for custom domains. Business professionals and small teams seeking comprehensive email solutions
Ultra $25/month 50 GB 70 GB Highest storage options, priority support, phone support, custom feature requests. For businesses and organizations requiring extensive storage and top-tier support

Mailfence provides a flexible and varied pricing structure, catering to different needs and budgets. While its free and entry-level plans are great for individual users and small teams, the Pro and Ultra plans cater to more demanding business requirements.

Value Proposition

Mailfence's value lies in its combination of security, privacy, and feature set at each pricing tier. While it might not always offer the lowest prices, its commitment to privacy and security, a user-friendly interface, and a range of functionalities make it a valuable option for users who prioritize these aspects.

Pros Cons
Strong focus on security and privacy Limited storage in free plan
User-friendly interface Fewer integrations compared to some competitors
No ads or tracking Expensive price for higher plans
Support for digital rights Limited advanced features in lower-tier plans
Allows for professional branding Limited immediate support for lower-tier plans

Mailfence Email: Competitors Analysis and Review

Here is an overview of how Mailfence email compares to competitors:

Feature Mailfence Email GMX Email AOL Mail Hushmail Neo
Security End-to-end encryption, digital signatures, two-factor authentication SSL/TLS encryption, spam and virus protection SSL/TLS encryption, spam filters End-to-end encryption, two-factor authentication SSL/TLS encryption, two-factor authentication, advanced spam filters
Privacy Based in Belgium with strict privacy laws, no tracking or ads Ad-supported, email scanning for advertising Ad-supported, email scanning for advertising Privacy-focused, no ads Privacy-respecting, minimal data collection for service improvement
Storage Capacity Up to 50 GB for emails, 70 GB for documents in Ultra plan Unlimited email storage Unlimited email storage 10 GB with paid plans Up to 50 GB for emails in premium plans
User Interface Clean, user-friendly interface Modern interface with customization options Simple and easy-to-use interface Streamlined interface for easy navigation Intuitive and customizable interface
Integration Integrated calendar, contacts, and document storage Integrated calendar and address book Integrated calendar and contacts Notable for secure forms and email archiving Extensive integration with other business tools
Pricing Free; Paid plans ranging from $2.50 to $25 per month Free Free; Paid plans available Paid plans starting at approximately $50/year Free; Paid plans with advanced features
Customer Support Email support; Phone support in Ultra plan Email and FAQ support Email and FAQ support Email support and knowledge base Comprehensive support including live chat, email, and resource center
Special Features Support for digital freedom causes, OpenPGP based Cloud file storage, mail collector feature AOL news integration, good for personal use Healthcare industry focus, HIPAA compliant Advanced business features, focus on collaboration tools

Key Highlights

  • Advocacy for Freedom: A portion of Mailfence's revenue is dedicated to supporting digital freedom and privacy-related causes, reflecting the company's commitment to these crucial issues.
  • Transparent Pricing: The clear and straightforward pricing structure of Mailfence means users know exactly what they are paying for without any hidden costs.
  • No Tracking or Ads: Mailfence stands firm in its commitment to privacy by not tracking user activity or displaying ads, ensuring a clean and private user experience.
  • Digital Signatures: The ability to digitally sign emails adds an extra layer of security and authenticity, an essential feature for professional communications.
  • Compatibility with Other Services: Unlike secure email services, Mailfence ensures that users can send encrypted emails to recipients on different platforms, enhancing flexibility and reach.
  • Custom Domain Support: The service caters to businesses and professionals by supporting custom domain names, enabling a more personalized and branded email experience.
  • Integrated Suite: Beyond email, Mailfence includes an integrated suite of tools such as a calendar, contacts management, and document storage, streamlining productivity and organization.

Neo – Innovative Features 

Neo stands out with its comprehensive set of email features tailored for businesses. This advanced email platform is designed to streamline communication, enhance productivity, and empower users with innovative tools. Here's a closer look at Neo's standout features that make it a top choice for business email:

Business Email: Neo is more than just an email service; it's a solution optimized for business needs. It offers all the essential features of a standard email service and advanced functionalities that cater specifically to business communication.

Smart Write: Neo's AI-driven feature that helps customize the tone and length of your emails based on the provided prompt. This tool analyzes the context to produce drafts perfectly aligned with your communication goals, ensuring efficiency and effectiveness.

Priority Inbox: The Priority Inbox feature automatically organizes your most crucial emails into a dedicated tab, ensuring you don’t miss important communications. This intelligent sorting saves time and enhances productivity by streamlining email management.

Email Tracking: This feature informs you when your emails are opened, providing valuable insights for timely follow-ups and strategic decision-making. Knowing when your emails are read helps strategize and seize business opportunities more effectively.

Turbo Search: Neo's Turbo Search delivers search results up to 10 times faster than conventional email search functions. This feature ensures that finding important emails and attachments is swift and hassle-free.

Email Marketing Tool: Neo, you can design email campaigns with business-specific content, effectively targeting a group of recipients.

Email Templates: Neo provides a selection of pre-designed email templates, saving you time and effort. Frequently sent emails can be saved as templates for future use, ensuring consistency and efficiency in your communications.

Signature Designer: Create unique email signatures that reflect your business’s brand and personality. With various templates catering to different business needs, designing an appropriate signature is effortless and creative.

Wrapping up

Mailfence Email offers a service that strongly emphasizes security, privacy, and user experience. With its robust end-to-end encryption, adherence to strict privacy laws, and user-friendly interface, Mailfence distinguishes itself as a reliable choice for individuals and businesses seeking a secure email solution. For those prioritizing privacy and security without the need for extensive third-party integrations or the highest storage capacities, Mailfence presents a compelling option. Whether Mailfence is the right choice depends on individual or business needs, preferences, and priorities.

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