Using Mailtrack (Mailsuite) Extension: for Gmail & Outlook in 2024

May 23, 2024
7 Minutes
Modified on:
May 23, 2024
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In today's fast-paced digital world, the power of email remains unparalleled. Whether it is for business, academic, or personal purposes, everyone seeks assurance that their emails not only reach their destination but are also read. Enter the realm of email tracking solutions – powerful tools designed to provide insights into your sent emails.

Why Use Mailtrack/Mail Suite* for Gmail & Outlook?

Have you ever sent an important email and found yourself constantly checking for a reply or wondering if the recipient has read it? Mailtrack seeks to eliminate this anxiety by offering real-time read receipts.

Key Features and Benefits of Mailtrack:

Real-time Notifications: Get instant alerts the moment your email is opened.
Track from Mobile: The tracker can be attached to emails sent from the Gmail App on Android or iOS mobile phones.
Cross-Platform Compatibility: Works seamlessly with both Gmail & Outlook.

How to Use Mailtrack Extention for Gmail

1. Open the respective web store, depending on your browser.

2. In the search bar, type in "Mailtrack for Gmail." The extension should pop up among the top results.

3. Click on the "Add to Chrome" or equivalent button. Once the extension is installed, you should see its icon in your browser toolbar.

4. Open Gmail in your browser. You can see the mailtrack icon to the right of your search box. Click on this, and you can see the “Enable Mailtrack” button.

Once you turn this on, you will be asked to authenticate your Gmail again, and once done, you are all set, and you can see the options below:

How to use Mailtrack (Mailsuite)Extension for Outlook

1. Open your Outlook, go to the 'Home' tab, and click 'Get Add-ins.'

2. In the store, search for "Mailtrack for Outlook."

3. Once found, click 'Add' to integrate it with your Outlook account.


4. Done!  Mailtrack will guide you through a brief setup.


Mailtrack (Mailsuite) Pricing & Plans

  • Free Plan: Mailtrack's Free Plan offers fundamental email tracking functionalities without cost. Users benefit from unlimited tracking of email opens, receiving real-time desktop notifications and daily reports to stay updated on email interactions. The plan also includes email alerts, ensuring prompt communication follow-up. This plan is suitable for individual users and freelancers who need basic email tracking capabilities in their daily communication, particularly those who frequently use Gmail on desktop or mobile devices.
  • PRO Plan ($4.99/month): The PRO Plan, priced at $4.99 per month, is designed for professionals seeking enhanced email tracking features. It removes the Mailtrack signature from emails, offers detailed tracking history, and enables users to track clicks on links within emails. This plan is ideal for small business owners, sales professionals, and individuals requiring a more comprehensive understanding of their email engagement. The inclusion of email support ensures prompt assistance for any technical queries.
  • ADVANCED Plan ($9.99/month): Tailored for power users and businesses, the ADVANCED Plan at $9.99 per month includes all features of the PRO Plan, with added capabilities like group email tracking and mail merge for up to 10,000 recipients. It's perfect for marketing professionals and businesses conducting email campaigns, requiring advanced document sharing and analytics tools. The plan’s priority support ensures quick resolution of issues, enhancing productivity and efficiency in email communications and tracking.

Benefits of Using Email Tracking

Email tracking (priority email tracking) is not just a modern tool—it is a game-changer for effective communication. Here is why:

1. Understanding Recipient Engagement

Have you ever wondered how engaged your recipients are with your emails? Tracking allows you to gauge interest levels based on open rates and link clicks.

2. Improved Follow-up Timings

Knowing exactly when an email is read helps determine the best follow-up time. No more shooting in the dark.

3. Measuring Email Campaign Effectiveness

For businesses or individuals running email campaigns, tracking provides invaluable data on the effectiveness of content, design, and delivery time.

Frequently Asked Questions:

1. What is Mailtrack?

Mailtrack is an email tracking tool that notifies you if and when your emails have been opened, and how many times, using a pixel-based tracking system.

2. How does Mailtrack work?

Once installed in Chrome, Mailtrack integrates with Gmail and adds a tracking pixel to the emails you send. This pixel allows Mailtrack to track the email.

3. How to install Mailtrack for Gmail?

To install Mailtrack for Gmail, open Chrome, navigate to the Chrome web store, add the Mailtrack extension, accept permissions, and then click "Connect with Gmail." Refer to the above step by step guide for more details

4. Can Mailtrack be installed for Outlook?

Mailtrack cannot be directly installed in Outlook. However, you can use Mailtrack for email tracking with Outlook by rerouting your Outlook email address to Gmail using Gmailify.

5. Is Mailtrack available for mobile devices?

Yes, Mailtrack is available as a mobile add-on for the Gmail app on both Android and iOS devices.

6. What features does Mailtrack offer?

Mailtrack offers features like group emailing with Mailtrack Campaign, Mailtrack Lists for organizing mailing lists, link tracking, reminders, and export data to CSV.

7. Is Mailtrack safe to use?

Mailtrack ensures data security and does not give or sell data to third parties. It uses industry-standard encryption (TLS/SSL technology) for data security.

8. How accurate and reliable is Mailtrack's email tracking technology?

Mailtrack's tracking technology is designed to be accurate, but for detailed insights into its reliability, you might need to refer to user reviews or specific case studies.

9. Can I use Mailtrack without changing my Gmail experience?

Yes, Mailtrack integrates seamlessly with Gmail, adding only a few buttons, check marks, and dots without altering your overall Gmail experience.

10. How can I remove Mailtrack from my Gmail?

To remove Mailtrack from your Gmail, follow these steps:

  1. Go to your browser's extensions or add-ons page.
  2. Locate Mailtrack from the list of installed extensions.
  3. Click 'Remove' or 'Uninstall' to delete the extension from your browser.
  4. If you want to remove the Mailtrack signature from your emails, go to your Gmail settings, find the 'Signature' section, and edit out the Mailtrack signature.

11. What is Mailtrack used for?

Mailtrack is primarily used to track email opens and clicks. It's beneficial for:

  • Sales professionals to gauge interest from potential clients.
  • Businesses tracking customer communications.
  • Individuals who want to confirm if personal emails are being read.

12. How to block Mailtrack in Gmail?

Blocking Mailtrack or similar email tracking technologies in Gmail requires disabling images by default, as this is how trackers typically work. To do so:

  1. Go to Gmail settings.
  2. Find the 'Images' section.
  3. Select 'Ask before displaying external images'.
  4. Save changes.Remember, this will disable images for all incoming emails, not just those with tracking pixels.

13. How to block Mailtrack?

To effectively block Mailtrack from tracking your email activity:

  • Use the aforementioned method to disable images in Gmail.
  • Install an email privacy extension that blocks trackers.
  • Avoid opening emails from unknown senders in the preview pane, as this can trigger trackers.

Why Consider Neo Over Mailtrack?

Mailtrack has carved a niche in email tracking, allowing users to see when their emails have been opened. It is a convenient tool, especially for businesses and professionals who rely heavily on timely communication.

However, when it comes to offering an integrated, all-encompassing solution for modern businesses, Neo stands out. Here is why:

1. Integrated Read Receipts
While Mailtrack offers read receipts as its primary function, Neo integrates this feature into its platform, eliminating the need for external extensions or add-ons. Every email you send via Neo automatically has read receipt functionality, ensuring you always know when your messages are viewed.
2. All-In-One Solution
Neo is a comprehensive communication platform. From its inbuilt calendar for seamless scheduling to its email templates designed for business use, Neo ensures every aspect of professional communication is catered for. Additionally, features like Neo Bookings and the one-page website cater to your modern business needs.
3. Supercharged with AI
Neo's advanced features, like Smart Write powered by Titan AI and the upcoming AI-enabled HTML Composer, offer a more personalized and efficient email experience. Neo enhances them instead of just tracking your emails, ensuring they're crafted perfectly and resonate with your recipients.
4. Email That Truly Reflects Your Business
With Neo, you are not just sending emails; you are sending a message. The Signature Designer, rich formatting options, and preloaded templates ensure every email you send is professional, on-brand, and designed to make an impact.
5. Built-In Marketing Suite:
While Mailtrack focuses solely on email tracking, Neo recognizes that businesses need more. For example, the soon-to-be-launched Email Campaigns feature will help businesses reach their target audience more effectively, all from within the Neo platform.


In the ever-evolving realm of digital communication, staying updated with tools that enhance your emailing experience is vital. Whether it's Mailtrack for Gmail & Outlook or the promising features of Neo, understanding the benefits and choosing a platform that aligns with your needs can make all the difference. We’ve broken down the setup for Mailtrack and also given you a glimpse into what Neo offers. Ultimately, the choice is yours. But remember, in a world where every email counts, having the right tracking tool is indispensable.

Ready to elevate your email tracking game? Give Neo a try today and experience advanced email tracking like never before.

*Recently, Mailtrack rebranded themselves as Mail Suite.

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