Runbox Mail Subscriptions, Pricing & Plans: 2024 Guide

March 5, 2024
12 Minutes
Modified on:
March 5, 2024
Written by:
Swati Bucha
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Runbox Pricing and Plans: 2024 Guide

Data breaches and email hacking are becoming more regular. Thus, more individuals are using safe email solutions like Runbox. Norwegian email service Runbox is one of the secure email service providers that offers encrypted accounts on a fast, ad-free network for privacy and security.

Unlike other secure email providers that charge a set subscription, Runbox provides many price options to match customers' demands. They provide free and premium subscriptions with extra features and resources for personal and organizational usage.

Their plans include choices for light, medium, and heavy email users. They also have organizational options for small businesses and enterprises needing shared mailboxes and calendars.

Keep reading as we explore the paid personal and organization plans, add-on choices, and the most important elements to consider when picking a Runbox subscription. For individuals seeking a secure personal email account or businesses seeking a private inbox for their team, this guide will help you understand Runbox's capabilities and pick the right package to protect your email.

What are Main Accounts and Sub-Accounts?

Before delving into the Runbox pricing and subscription plans, it is essential to mention that Runbox offers two accounts in business plans. Let's look at them and how one differs from the other: 

Main Account:

Main Account refers to the account that is initially created upon registration for Runbox email hosting. This primary account is a comprehensive inbox that is generated at the prevailing cost of the pricing plan you have chosen. The principal account is designated for use as a personal or business email by a single primary user. 

With complete administrative authority, the primary account holder can modify information, upgrade plans as necessary, and oversee invoicing particulars. The primary account, which is purchased at full price, is granted an unlimited allocation of storage space, domains, and other features that are linked to the selected plan. It functions as the primary gateway for your Runbox email. 


Runbox permits users to create discounted "sub-accounts" in addition to their primary account. Subordinate accounts, similar to primary accounts, possess distinct login credentials, inboxes, and quotas. Subsequently, sub-accounts are provided at a discounted rate due to the fact that they are linked via an active and paying primary account. 

Sub-accounts are an optimal choice for adding additional team members, employees, family members, and others who require dedicated email folders with individual access due to their affordable nature. Subsequent accounts retain their complete privacy by functioning as distinct accounts that require unique login credentials. It enables the primary account holder to offer Runbox email access to an independent user at a significantly reduced cost compared to the standard pricing.

Source: Runbox

Runbox's Main Account Pricing Plans

Runbox offers a range of paid plans to upgrade from their free email service to more fully-featured inboxes with increased storage and features. Their pricing tiers are designed to accommodate both personal users and business owners with expanding email needs. The Runbox pricing plans differ for the main accounts and sub-accounts. 

Let's look at the different Runbox pricing tiers for main accounts: 

1. Runbox Micro

Runbox Micro costs $19.95 per year for basic email access. It supports one email domain, 2GB of email storage, and 200MB of file storage. This plan is appropriate for a single user with basic email demands due to its modest inbox and storage. The low price point makes it affordable for personal use. However, the restrictions may be too constraining for most business purposes.

2. Runbox Mini

Stepping up to the Mini plan for $34.95 per year increases the storage and hosting capacities. You get 10GB for email, 1GB for files, and can host up to 5 email domains. With room for professional branding and more mailbox space, the Mini can support small teams and businesses. It offers an affordable way to upgrade from personal webmail to a branded, hosted business inbox. The capacities work for teams with lighter email loads.

3. Runbox Medium

The Medium plan provides expanded resources for $49.95 per year. Storage jumps to 25GB for email and 2GB for files. You can host up to 10 domains to establish multiple brand identities. With the increased specs, this plan is ideal for small businesses and teams with steady email volumes. It offers ample room to grow without breaking the budget.

4. Runbox Max

For $79.95 annually, the Max plan turbo charges capacities with 50GB of email storage, 5GB of files, and support for 25 domains. The expanded mailbox size and domains make this an option suitable for larger businesses or those with significant growth on the horizon. Bigger teams can collaborate with no constraints on the hosting side.

5. Runbox Max100

Stepping up to $119.95 per year, the Max100 plan dramatically boosts resources with 100GB of email storage and 10GB for files. You can host up to 50 domains for managing extensive brand identities or larger departments. The ample capacities are fit for rapidly scaling businesses and larger enterprises needing room to grow.

6. Runbox Max250

At the top end, the Max250 plan provides Runbox's biggest capacities for $179.95 annually. You get 250GB of email storage and 25GB of file space to handle substantial traffic. With support for up to 100 domains, this plan accommodates large enterprises with extensive email needs and numerous sub-brands. For organizations that rely heavily on email, the Max250 enables seamless communications at scale.

Runbox Subscription Plans For Sub-Accounts 

Just like Runbox offers six different email service packages for main accounts, it offers similar plans for sub-accounts. The pricing amount, email, and file storage space differ as per the subscription for sub-accounts.

Email Services Micro Mini Medium Max Max100 Max250
Price/year $7.95 $14.95 $24.95 $39.95 $59.95 $99.95
Email Storage Space 2GB 10GB 25GB 50GB 100GB 250GB
File Storage Space 200MB 1GB 2GB 5GB 10GB 25GB

What are the Different Services Available in Runbox Subscription Plans?

The services or features that Runbox offers depend upon the pricing plans. Despite the different pricing ranges, some similar features are available in all Runbox plans, from Micro to Max250. However, there is a quota limiting access to a certain amount. Let's look at the services available in all Runbox plans:

1. Number of Email Accounts 

By design, each pricing plan of Runbox is associated with a unique primary username and password combination. This solitary login grants entry to a solitary inbox designated for a single primary user. However, additional customization is possible via email aliases.

2. Email Aliases

All Runbox programs permit the creation of email aliases. Aliases can be defined as supplementary email addresses designed to forward correspondence to the primary inbox. By default, each account subscription at this time includes one hundred aliases. 

These auxiliary addresses enable you to segment communication by usage (work, personal, family, etc.) without the need for unique passwords. Aliases allow you to send and receive messages while centralizing the correspondence in a single, manageable inbox. 

3. Disk Usage 

The amount of available file and email storage is dependent on the chosen Runbox pricing plan. Trial accounts include 10MB of file storage and attachment storage and 100MB of mailbox space. Paid plans range in mailbox storage capacity from 2GB on Micro to 250GB on Max250. 

Runbox offers disk usage visibility, enabling users to monitor their storage consumption. When 100% utilization is reached, incoming communications will be returned to their senders until space becomes available again. 

4. Bandwidth Usage

To manage overall traffic, Runbox implements weekly bandwidth limits per account in addition to storage quotas. Weekly data allowances of 10GB are standard for all plans. Emails sent and received, uploaded and downloaded attachments, and messages accessed via POP, IMAP, and SMTP channels are all considered usage. 

Runbox maintains its ability to deliver quick, low-latency functionality by monitoring bandwidth consumption. If you consistently surpass capacity limits, it is best to consider upgrading to a plan with a greater capacity.

5. Sub-Accounts

Main accounts are the first accounts you buy from Runbox, and you can sub or add additional accounts for your main account. The additional accounts are highly helpful for your colleagues, friends, and families. The additional accounts have different quotes, and they can be of different types than the Main account. For example, if you have a main account of Max100 type and you do not require much storage for an additional account, you can go for a Micro additional account. 

6. Incoming Message Number Limit

There is a limit to incoming messages to avoid excessive usage. Currently, the limit is 5000, and the accounts are blocked until the next day if the limit is crossed. 

7. Outgoing Message Number Limit

Similarly, there is a limit on outgoing messages as well, which is defined as the total number of message recipients you send emails to every day. This means that if you send five messages to one recipient, it will count as five recipients, and if you send one message to five different recipients, it will mean five recipients. The current limit to outgoing messages is 50, while the trial accounts have a limit of 20 recipients per day. 

8. Recipient Per Message Limit

There is a limit of 300 recipients per outgoing message, which drops to 20 recipients per day for trail accounts to avoid spam attempts.

9. Message Size Limit:

All email sizes should be below 130 MB, including all attachments. So, before uploading, the file size should be 100 MB due to message encoding. 

10. POP Login Limit

There is a limit of 2000 logins per day if you log in via POP. If the limit is reached, the account cannot log in to POP until the next day. 

Why Choose Runbox? 

Runbox positions itself as a leading secure email provider with a strong focus on privacy and data protection. But beyond just security, Runbox offers a robust set of features and services that enhance the entire email experience for both personal and business use. Here are the main features and services of Runbox:

1. Powerful and Reliable

Runbox email services are hosted on dedicated servers designed specifically for high-volume data processing and storage. Built-in redundancies across a distributed infrastructure help safeguard your data and maximize uptime. Their infrastructure can smoothly handle the demanding loads of business email without slowdowns. 

2. Professional Management

All Runbox accounts include features to help manage your inbox professionally. Consolidation tools retrieve external emails into your Runbox interface, and spam filters keep unwanted messages away from your inbox. Custom sorting and forwarding rules automate organizing your emails based on sender, subject, content, and more. These capabilities help you manage high email volumes efficiently.

3. Integrated Services

Runbox combines email hosting, domain registration, and website hosting in one convenient dashboard. Rather than juggling multiple providers, you can manage your key services from a single account. Their integrated phone, chat, and email support covers all your services. Shared contacts, calendars, and files across your services enable seamless collaboration.

4. Strong Privacy Protection

Runbox protects your emails using advanced technology, including end-to-end encryption. All data is encrypted when at rest on their Norwegian servers. Strict data protection laws in Norway also provide assurance your information stays protected. 

5. Spam and Virus Protection

Runbox employs an array of spam and virus filters to keep threats away from your inbox. Machine learning automatically adapts filters based on new and evolving threats. Multi-layered scanning looks at content, attachments, links, and more to detect risky messages. By combining different protection methods, Runbox blocks sophisticated new attacks. 

6. Additional Features

Runbox offers many additional capabilities through its control panel and mobile apps. Features like autoresponders, email aliases, calendars, contacts, file storage, and note syncing simplify business workflows—out-of-office alerts and sending later schedules just like other email service providers like Neo and Outlook offers. Robust search, filters, and tagging help organize your inbox efficiently.

Sign-Up Process On Runbox

Here is how you can sign up your business email on Runbox:

Step 1. Navigate to the Signup Page. 

To commence the process of establishing a Runbox email account, please navigate to their registration page

Step 2. Select Account Type. 

Initially, the registration form requests that you designate whether the account is intended for personal or family use or a business or organization. Select the option that most accurately reflects your intended usage of your Runbox email. Choose a business if you intend to use it to send professional communications on behalf of a company. However, select the personal option if the device will be utilized for personal inbox activities. 

Step 3. Enter Email Address and Domain. 

Following this, input the email address that will serve as your primary Runbox inbox. This will serve as the username for your account. Enter the desired name portion preceding the @ symbol, and then select from the navigation menu one of the available domain extensions offered by Runbox. Besides, you can even create your own domain name using the third-party domain name generators and enter it. 

Step 4. Provide Personal/Business Details. 

The form subsequently requests some personal or company information. Provide your first and last name when registering as an individual. For a business, enter the name of your company here. This information could be utilized to personalize and tailor elements of your Runbox account. 

Step 5. Create an Account Password.

For security purposes, you must generate a password for your Runbox account. Selecting a robust password that defies guessing and is memorable is imperative. Passphrase protection is strongly advised for maximum security. Weak passwords should be avoided, as they are readily compromised. 

Step 6. Add Contact Details (Recommended). 

A backup contact email address and mobile phone number should be included in this field. Runbox may utilize these details to help recover your account in the event that you neglect your password or become locked out. Adding alternative contact methods increases the security of an account. 

Step 7. Review and Accept Policies. 

Be sure to carefully review Runbox's Terms of Service, Privacy Policy, and other guidelines before completing registration. These terms must be accepted in order to establish an account. Select the checkbox to signify that you have reviewed the policies and give your consent. 

Step 8. Receive Promotional Emails (Optional). 

One may elect to receive periodic promotional emails containing updates on Runbox news, discounts, and new features. Select this checkbox to receive Runbox updates and promotions. If you do not want any marketing communications, leave this option unchecked. 

Step 9. Complete Sign-up. 

Once you have verified that all information is accurate, proceed to finalize the registration procedure by clicking the "Set Up My Runbox Account" icon. In order to activate the account, a verification link will be delivered to the email address you specified. After verification, you are prepared to begin using Runbox!

Is there an Alternative to Runbox?

Runbox presents itself as an email service provider that prioritizes privacy, offering a variety of programs to accommodate both individual and corporate requirements. Nonetheless, certain Runbox features may prove inadequate for users with more stringent requirements. When particular features or integrations are required for an inbox, it can be advantageous to investigate alternatives such as Neo. 

Neo provides small businesses and sole proprietors with functionalities designed to facilitate seamless collaboration and communication. As opposed to a simple inbox, Neo offers an integrated email experience that is in line with the requirements of modern work. 

Although Runbox provides sufficient storage and domains to accommodate large-scale operations, smaller teams prefer more specialized tools in a more economical bundle. The feature-rich productivity email Neo costs as little as $2.49 per month. 

Neo endeavors to serve as a cost-effective command center for the rapid expansion of inbox-based enterprises. Writing powered by artificial intelligence, monitoring of read status, and integration of calendar and website functionality collectively establishes an environment that is specifically designed for budding enterprises. 

Neo's mobile applications permit secure inbox access while on the move, extending interactions beyond the desktop. Users remain productive offline, irrespective of connectivity. Runbox does offer applications, but the overall experience remains primarily mail-oriented. 

And Neo constructs relationship bridges when consumer conversations are crucial. Responsiveness is enhanced by the capability to schedule meetings promptly or receive prioritized notifications when key recipients interact with your emails.

Comparing Runbox Plans with Neo

Features Runbox Neo
Pricing $19.95-$179.95 $24.90-$49.90
Email Storage Space 2GB-250GB 10-50GB
Email domains hosted 1-100 1 free domain
Built-in AI writing assistant No Yes
Email scheduler No Yes

Wrapping Up

Runbox offers a wide range of secure and private email plans to meet different needs and budgets. Their pricing tiers range from a basic free option for individuals to more robust business plans with ample storage and domains for larger organizations.

For personal use, the Micro plan provides an affordable entry point to try Runbox with 2GB of storage. Power users and small businesses can upgrade to higher tiers like Mini and Medium for added space and features as their usage grows. The top Max plans to accommodate entities with heavy email demands.

Runbox's privacy and security make it a good email option. End-to-end encryption, spam filters, and virus screening protect your mailbox.

If you're considering a more affordable business email option, Neo is another secure provider worth evaluating. With plans starting at just $2.49 per month, Neo offers value-packed features for solopreneurs and small teams. Their integrated calendar read receipts and AI writing assistant boosts productivity.

Whether Runbox or Neo is the right fit, taking the time to find a private, secure inbox that aligns with your budget and needs is a smart move. Don't settle for an email provider that scans your data or shows you ads. Instead, take control of your communications with a service focused on your privacy.

Frequently Asked Questions

1. What email features are included with Runbox plans?

Key features in all plans include spam filtering, virus protection, aliases, autoresponders, forwarding, IMAP/POP, contacts, calendars, and more. Higher tiers provide additional storage, domains, and enterprise features.

2. Can I easily upgrade my Runbox plan if needed?

Yes, users can seamlessly upgrade to higher Runbox plans to get additional storage and features if email demands increase. Switching plans is simple through their control panel.

3. Can I use my custom domain with Runbox?

Yes, all paid Runbox plans support hosting custom domains. The number of domains you can host varies based on the plan, from just 1 on Micro up to 100 domains on Max250.

4. Does Runbox allow sending from aliases?

Yes, one of the great features of Runbox is that you can both receive and send outgoing emails from any of the custom aliases that you set up. This functionality comes included with all paid Runbox plans, allowing you to send mail from alternate addresses associated with your account. It provides added flexibility.

5. Is two-factor authentication available?

Absolutely! Runbox gives users the option to enable two-factor authentication for increased security on their accounts. It is done by using authenticator apps such as Google Authenticator or Authy to generate time-sensitive codes. Adding 2FA protects your account in case your password is compromised since accessing the inbox requires the secondary code.

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