Select a domain name that matches your brand name. With Neo, you can either add your existing domain or get one from us for free.
Decide on an email format that suits your needs. You can try name@companyname, info@companyname, or sales@companyname.
Register your email address within minutes and set up your account. Customize your settings— add signature, email forwarding, auto-responses.
Strengthen your organization’s web presence with every outgoing email.
Enjoy up to 40% more open rates on your emails.
Assure your customers that you are the legitimate owner of your brand and serious about your business.
Be assured of top-notch data security measures and customer service with a business email address.
As a business, your email address should be based on your organization's name. This is the most obvious way for prospects to remember you and to reassure them that you are serious about your business and not just another fly-by-night startup or, worse, a scammer.
Example:
Pro tip: Use your brand name consistently across your email address, website, and social media handles.
An email address for individuals in your organization should be simple and straightforward; you don’t want to miss opportunities because prospects got your address wrong!
The simplest convention is to use your first and last name without numbers or unnecessary characters.
Example:
Pro tip: If your name is already taken or if it's too long, you can mention your designation or department.
Be seen as an all-rounded entity with email accounts for each department. You can also use a generic account such as [email protected] for multiple purposes including general inquiries or support. "Hello" is a well-known greeting that works well.
Pro tip: Set up email forwarding from department accounts so you don't miss incoming emails from prospects.
Neo offers multi-account support, allowing you to see emails across all accounts in one view. This is useful for small businesses where employees wear multiple hats.
Your display name is what appears in the “from” line of recipients' inbox. It should be professional and help identify you as a legitimate sender from a real company.
You can use your first and last names (e.g., John Doe) or include your brand name (e.g., John from Neo). This helps establish trust and keeps you out of recipients' spam box.
Data encrypted at rest and in transit with 256-bit ciphers.
Stay extra safe with a second layer of authentication.
Designed with reliability and uptime in mind.
Round-the-clock customer support for your queries.
A branded company email address reinforces your brand, enhances credibility with customers, and contributes to a consistent corporate image. Unlike free email services, a branded email address is customizable, making it easier for your clients and partners to remember and associate with your brand.
You need a domain name to create an email address. If you don’t have one, Neo can help you find the perfect domain name for free for your organization as part of setting up your professional email.
Neo offers free domain names using the extension .co.site, i.e., yourorganizarion.co.site. If your preferred domain name is not available, try alternative names by including industry-specific keywords, abbreviations, or geographic locations.
Neo also offers tools to help suggest available domain names based on your business name and industry.
Absolutely. We understand that as an organization, you would want to create accounts for employees and departments. Neo supports the creation of multiple email addresses under a single domain to maintain brand consistency and professionalism.
Yes, Neo offers easy migration tools to help you seamlessly transfer existing emails without losing data.
Setting up your company email with Neo takes just a few minutes. Once you’ve chosen your domain and set up your account, you can use your new email immediately.
There are no limits with Neo. Start with what you need and scale effortlessly as your business grows.
Yes, Neo’s professional email is fully compatible with all major mobile devices and email clients. This means you can manage your email communications from anywhere, at any time.
Neo provides robust security features, including encryption, spam protection, and advanced authentication protocols to ensure your communications are secure and private.
Yes, Neo provides 24/7 customer support to assist with any questions or issues in setting up or managing your email. Our team can help you with everything from domain selection to account configuration.
Neo’s professional email seamlessly integrates with various business tools, including calendars, contact managers, and cloud storage solutions, helping you streamline your workflows and increase productivity.
If you decide to cancel your Neo service, you can export all your emails and data. Neo provides guidelines and support on securely transferring your data from our system to ensure you don’t lose any important information.