Have you ever wondered why some emails immediately look professional while others seem less credible? The difference often lies in the sender’s address. A business email is your company’s digital identity and a symbol of trust, authenticity, and professionalism.

This guide will take you through the cost of business email, the major players in the market, and a step-by-step procedure to purchase the appropriate business email package for your company. No matter whether you are a beginner or a developed business, you will get all the information you need to make a sound decision and develop a viable online presence that will endure.

A Quick View: Business Email Cost of Top Email Providers 

Run through the email pricing plans of the top providers highlighted in the blog:

• Neo: Most affordable email plans, especially designed for startups. Starter at $1.99/user/month, Standard: $3.99/user/month, and Max: $7.99/user/month.
• Zoho Mail:  Perfect for organizations looking for free or paid plans for long-term scalability. Mail Lite: $1/user/month, Mail Premium: $4/user/month, Zoho Workplace: $3/user/month, and a forever-free plan for only 5 users with 5 GB storage for each.
• Google Workspace: Best for growing companies. Business Starter: $6/user/month, Business Standard: $12/user/month, and Business Plus: $18/user/month.
• Microsoft 365 Business Email: Suitable for teams working in the Microsoft ecosystem. Basic: $6/user/month, Standard: $12.50/user/month, Premium: $22/user/month.
• BlueHost and Hostinger: Best when you need a website and email combo. Bundled price starts at $2.95/month. 

What is a Business Email?

A business email address is a professional email account that uses your own domain rather than a generic one.  A domain-based email instantly builds credibility, signaling to customers that your business is legitimate, trustworthy, and well-established. You also use a professional email address to build a strong brand image and level up email deliverability (avoid spam issues).

An example of a business could be a digital marketing agency named BrightReach Media.

Analyze this:

• Website: www.brightreachmedia.com
• Business Email: contact@brightreachmedia.com

This custom business email is a strong pillar that helps BrightReach Media look credible and professional when communicating with clients, partners, or vendors, compared to using a generic email like brightreachmedia@gmail.com.

Average Business Email Price in 2025

The average cost of business email is determined by your provider, storage space, features, and the number of users. This is because most providers also have monthly or annual subscription models.

The approximate price summary is as follows:

• Entry business email: $1.50 to $3.00 per user per month.
• Mid-level plans with sophisticated features: $4.00 to $8.00 per user per month.
• Enterprise-level email hosting: $10.00 to $20.00+ per user per month.

Top Business Email Providers and Their Prices

‍

Let’s look at the top business email platforms in 2025, their pricing, and what each offers.

1. Neo: Ideal for Startups and Freelancers

One of the most inexpensive business email hosting services is Neo. It is designed to suit entrepreneurs, freelancers, and small businesses that prefer to have a fast, no-fuss setup with the help of AI-driven tools.

Key Features:

• Free custom domain (.co.site)
• Smart Write AI email writing
• Email analytics and email tracking
• One-page website included
• Two-factor authentication and encryption
• 99.9% uptime guarantee

Pricing:

• Starter: $1.99/user/month
• Standard: $3.99/user/month
• Max: $7.99/user/month
  (15-day free trial available)

Neo is the most affordable and, at the same time, it is smartly automated, which is ideal when launching a professional brand online.

Read More: How to Get Free Email Hosting with Custom Domain

2. Zoho Mail: Best Free and Scalable Solution

Zoho Mail is a reputable business email hosting company and has over 15 million businesses using it across the globe. It is free of advertisements, safe, and it fits well with Zoho CRM, Bookings, Books, and other applications.

Key Features:

• Unlimited plan of up to 5 users
• 5 GB storage per user
• Powerful encryption and spam security
• Zoho Business Suite integration
• Mobile and web access

Pricing:

• Free Plan: 5 users (5 GB each)
• Mail Lite: $1/user/month
• Mail Premium: $4/user/month
• Zoho Workplace: $3/user/month

Zoho Mail is the right choice if you want a long-term, affordable email service that can scale with your business.

3. Google Workspace: Ideal for Expanding and Established Companies

Google Workspace (previously G Suite) continues to lead the world as a business email hosting service. It offers unparalleled reliability, collaboration capabilities, and enterprise-quality security and is trusted by more than 10 million organizations.

Key Features:

• Professional Gmail hosting (yourname@company.com)
• Integration of Drive, Docs, Sheets, Meet, and Calendar
• 99.9% uptime SLA
• Two-factor authentication and encryption
• Suitable for small teams to large businesses

Pricing:

• Business Starter: $8.40/user/month (30 GB storage)
• Business Standard: $12/user/month (2 TB storage)
• Business Plus: $18/user/month (5 TB storage)

Google Workspace is a little more costly, but because of its integrated toolset, it is one of the most comprehensive solutions for businesses today.

Read More: How to Download and Use Google Workspace App?

4. Microsoft 365 Business Email

Microsoft 365 (previously Office 365) provides business email hosting based on Outlook with strong collaboration and productivity features. Corporate teams that depend on the Microsoft ecosystem prefer it.

Key Features:

• Professional email based on Outlook
• Word, Excel, PowerPoint, Teams, and OneDrive access
• 50 GB mailbox storage
• 1 TB cloud storage per user
• Security and compliance

Pricing:

• Basic: $6/user/month
• Standard: $12.50/user/month
• Premium: $22/user/month

Microsoft 365 is the best option when a company already uses Office apps and requires a business-level solution.

Read More: How to Use Outlook with Custom Domain?

5. Bluehost: Best for Website and Email Combo

If you want to host your business email and website together, Bluehost offers one of the best all-in-one solutions as email is included in its web hosting plans. It provides reliable hosting, seamless website integration, and professional email services under one roof.

Key Features:

• Free domain for one year
• Email with web hosting plans but only free for one month 
• WordPress website integration
• Simple security instruments (SSL, spam filters)

Pricing:

• Begins at $3.99/month (with web hosting and email)

They are most applicable for startups that are introducing their websites and business emails, as they are cost-effective and convenient.

Key Factors That Affect Business Email Pricing

There are factors that determine the cost of a business email, and you should be aware of them before you purchase one. Here are a few prominent ones: 

• Domain Registration: Some providers offer a free domain in the first year (for example, Neo provides a free .co.site domain). Others may require you to purchase your domain separately through registrars such as Google Domains or Namecheap.
• Storage Space: The majority of entry-level plans have 5 GB to 30 GB of storage per user. More sophisticated plans, such as Google Workspace or Microsoft 365, offer 1 - 2 TB of storage, which is suitable for large companies.
• Number of Users: You may only need one or two email accounts if you are running a small business. However, with a multi-department company, you will need to purchase additional user licenses, which will increase the total cost.

• Security Features: The stronger the security features, such as SPF, DKIM, DMARC, two-factor authentication, and malware protection, the higher the plan cost.
• Collaboration Tools and Productivity: Most providers include office suites, calendars, video meetings, and file-sharing options in their email packages. For example, Google Workspace includes Gmail, Google Drive, Google Meet, Google Docs, and Google Sheets, while Zoho Mail integrates with Zoho CRM and Zoho Projects.
• Uptime Guarantee and Support: Reliable providers offer 24/7 customer support and 99.9% uptime, ensuring that operations run smoothly without interruption. Pricing is also influenced by these service guarantees.

How to Buy a Business Email Address?

Here are the key steps to help you set up your professional business email with great ease:.

Step 1: Choose the Right Business Email Provider

The first thing to do is to choose a reputable business email hosting service that best matches your needs, budget, and the size of your company. Neo, Zoho Mail, Google Workspace, and Microsoft 365 are some of the popular and reliable ones.

Some of the factors that should be considered when comparing the providers include pricing, customization of domains, storage capacity, integration with CRM and productivity tools, and uptime reliability.

Step 2: Register or Connect Your Domain

The basis of your business email address is your domain (e.g. info@yourcompany.com). Your email provider can connect to your existing one, or you can purchase a new one.

Select a domain name that is easy to remember and one that is associated with your brand. A professional domain immediately enhances brand awareness and recognition.

Read More: How to Buy a Domain Name?

Step 3: Select the Business Email Plan According to Your Requirements

To select the best business email plan, find out the number of users for whom you need to create email addresses. Also, discuss with your teams about how much mailbox storage you need and what security features (such as encryption, 2FA, SPF, or DKIM) are a must-have for your business. Also, go through all the productivity and collaboration features such as calendars, appointments and bookings, and other integrations. 

Step 4: Domain Verification

After you have decided on your top-level domain name or decided to go with an existing one, the platform will verify its ownership. This verification process will help secure your domain from any misuse and ensure secured communication across the channels.

For the purpose of verification, most providers will ask you to log in to your domain registrar, update the DNS or TXT records, and wait until the verification is complete. Once your domain is verified, it will be ready to use.

Step 5: Generate Business Email Accounts

After getting done with the verification, you can create multiple business email accounts for your teams and aliases. You can set up an admin or a primary email address and then create different addresses for your departments, such as marketing@brandname.com or sales@companyname.com.

Step 6: Get Email Access and Integrations

Finally, when you have completed the business email address creation, you can set up the mailbox to access on different devices. You can access the mailbox application on the web interface on a desktop or download its mobile applications to access on both Android and iOS devices. 

You can also integrate your business email with different collaboration tools like Zoho CRM, Microsoft Teams, etc. This can further boost productivity within your teams.

Final Thoughts

A good business email plan with the right email cost that aligns with your business requirements can improve branding, establish secured and reliable communication and offer features that help manage a growing business. 

Neo and Zoho Mail are the most convenient options that offer the best combinations of price and features for businesses at entry-level stages or those who are just making a start. On the other hand, Google Workspace and Microsoft 365 provide superior reliability and integration for growing teams and enterprises.

Thus, no matter what option you choose, a professional business email requires only a small investment. And, eventually, it will make a massive impact on your brand image, customer trust, and online success.

Start now to claim your free custom email domain with Neo.

FAQs

1. What is the average business email cost in 2025?

In 2025, the cost of an average business email will be between $1.99 and $6 per user per month, based on storage, features, and security of the standard plans. Neo and Zoho Mail are more affordable business email hosting platforms, while Google Workspace and Microsoft 365 are higher-priced, with sophisticated collaboration features.

2. Where can I buy a professional business email address?

Some reputable providers of professional business email addresses include Neo, Zoho Mail, Google Workspace, and Microsoft 365. These services allow you to use your own domain to create your email (e.g. info@yourcompany.com) and provide tools for security, productivity, and teamwork.

3. Which is the best business email provider for my small business?

Neo is the best business email provider for a small business in 2025. It offers advanced email management features along with AI-driven capabilities at affordable pricing plans. The platform also offers a free (.co.site) domain, a small one-page website and a 15-day free trial with all its email plans. Thus, it makes it an excellent option for businesses with a limited or fixed budget.

4. Can you get a free business email domain?

Yes, you can get a free business email domain with top platforms like Neo and Zoho Mail. While Neo provides a .co.site domain free for one year, Zoho Mail allows up to five free user accounts, allowing new businesses to start without any upfront investment.

5. Why do I need to buy a business email when I already have a traditional Gmail or Yahoo address?

By purchasing a dedicated business email, you can build brand trust, guarantee email deliverability, and get better security for your data. A branded or customized domain-based email (e.g. contact@yourbrand.com) reflects professionalism, builds customer confidence, and maintains business-level privacy requirements.

6. Why is it important for a small business to buy a business email address?

There are no restrictions in using a generic email address for your small business; however, it might not be effective in creating a professional impact on the customers. Plus, there are high chances that your email address might land in spam folders. Moreover, if you want your customers to trust your email addresses and consider them coming from a credible and authentic source, then a professional email address is a must.

7. How to estimate the annual business email cost for 10 users?

To calculate the annual business email cost for 10 users, you just need to multiply the monthly cost per user of the provider by the number of months in a year (i.e 12) and the number of users( in this case:10).

Annual business email cost =  Monthly cost per user of the provider X 12 X 10.

8. Which is the best email provider that isn’t Proton and can handle custom domains?

Neo, Zoho Mail, Microsoft 365, BlueHost, and Hostinger are some of the best platforms that easily handle and manage custom domains.

9. What is the best way to get a clean, professional email address in 2025, from a provider?

While there are multiple platforms that allow generating professional email addresses in 2025, the best ones include Neo, Zoho Mail, Microsoft 365, and Google Workspace. They offer an easy, clean, and user-friendly interface to build professional email addresses with custom domains.

10. Which is the best alternative to Google Workspace and Microsoft Outlook that offers advanced email hosting services at affordable business email costs?

Neo is the best alternative to Google Workspace and Microsoft Outlook. It offers advanced email management features like email rules, email tracking, priority inbox and AI-powered features like AI smart write, site analytics, AI-based website building, email templates, etc.

‍