10 Best Paid Email Services for Business Compared and Reviewed

April 18, 2024
10 Minutes Read
Modified on:
April 17, 2024
Written by:
Swati Bucha
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In today's digital age, having a business email isn't just a nice-to-have, it's a necessity. It serves as the primary means of communication and collaboration within an organization, and with customers, clients, and stakeholders. A business email address reflects your company's professionalism and credibility, and it's often the first point of interaction your customers have with your brand.

What Is A Business Email

Business email is a vital and robust form of professional communication in today's digital world. Unlike personal emails, it adheres to a distinct set of protocols, standards, and expectations to convey information effectively, professionally, and efficiently. A business email typically encompasses an official email address that reflects the company's domain, a precise subject line, a professional salutation, the body of the message, a courteous sign-off, and a structured signature block with essential contact details. It serves various purposes, such as project discussions, official announcements, meeting schedules, or document sharing, thus fostering seamless interaction within an organization or with external stakeholders. It is a digital tool that enhances communication speed, reduces geographical barriers, and ensures traceability of information. Proper etiquette and a clear, concise writing style are critical in business emails to uphold professionalism and ensure the message is understood correctly. Hence, mastering the art of business email is a crucial skill in the corporate world.

Use Cases Of Business Email Services: Top Brands

  • Professionalism and Credibility: For instance, a well-structured business email from Apple, using an "@apple.com" domain, instills a sense of trust and authenticity in customers compared to an unofficial email address. This boosts brand image and credibility.
  • Customer Engagement: Netflix uses personalized business emails to recommend shows based on a user's viewing history, improving customer engagement and retention.
  • Marketing and Promotions: Amazon leverages business emails for tailored promotions, successfully driving traffic to its site, increasing sales, and enhancing customer loyalty.
  • Communication Efficiency: McKinsey, a global consulting firm, optimizes business emails for internal and external communication, enhancing efficiency and ensuring a seamless flow of information.
  • Customer Service: Zappos provides exemplary customer service through business emails, resolving issues promptly, leading to increased customer satisfaction and loyalty.
  • Security and Confidentiality: Banks like HSBC use business emails to communicate securely with customers, maintaining confidentiality, and reinforcing customer trust.

Why You Need a Paid Email Services For Your Business

Buying an email domain is crucial in the modern corporate world for various compelling reasons. Primarily, it enhances the firm's credibility by presenting a professional image; having a corporate domain in the email signifies seriousness and commitment. Secondly, these services are designed with enhanced security protocols to safeguard vital business communications from potential cyber-attacks, hence maintaining data privacy and security. They also come enriched with features like ample storage space, seamless integration with other productivity tools, customized domain names, and dedicated support, all contributing towards operational efficiency. In terms of organization, business email services offer streamlined solutions such as collaborative inboxes, automated categorization, and tagging, which are essential in handling business communications effectively. Lastly, business email services are scalable and can adapt as your organization expands, ensuring consistent and robust communication channels for both internal and external interactions.

10 Best Paid Email Services Compared

Business email services often come bundled with productivity tools that are vital for efficient operations. When choosing a business email service, it's crucial to consider factors such as storage space, security features, customer support, and the availability of productivity tools.

Provider Storage Price (Per Month) Free Trial Available Customer Support Availability
Neo 50 GB $1.99 to $3.99 Yes Email & Chat
Zoho Mail 5 GB Free to $4 Yes Email & Phone
Gmail 30 GB $6 to $25 Yes Email, Phone & Chat
Outlook 50 GB $5 to $20 Yes Email, Phone & Chat
Yandex Mail 10 GB Free No Email & Chat
Mail.com 65 GB Free to $5 No Email
ProtonMail 5 GB $5 to $30 Yes Email & Chat
FastMail 2 GB $3 to $9 Yes Email
GMX Mail Unlimited Free No Email & Phone
iCloud Mail 5 GB Free to $10 No Phone & Chat

10 Best Paid Email Services for Business : Features + Upside & Downside

1. Neo

Neo is ad-free and lets you create a professional-looking email address on an existing domain or a new co.site domain available for purchase through Neo.space. It has a user-friendly interface and advanced security measures to ensure the safety of your data. It also provides robust customer support. Mobile apps for both iOS and Android are available, and the service includes features like spam filtering and email forwarding.

Notable features:

  • Ad-free service
  • Provides professional-looking email addresses on an existing domain or a free new co.site domain
  • Free one-page website
  • Robust customer support
  • Productivity features such as Read Receipts, Email Templates, Follow-up Reminders, Priority Inbox, Send Later
  • Advanced security measures

Upside: Easy set-up, supports multiple accounts, tailored for businesses, no existing domain needed.

Downside: New player ironing out kinks, does not work in an offline modeWatch the video to know more about Neo

Our Ratings - 4.5/5

Our Review : Neo presents a promising option for individuals and businesses looking for a professional, secure, and productivity-enhancing email service. The addition of a free one-page website and the provision to use an existing or new domain are appealing features that set Neo apart in the crowded email service market. Despite being relatively new and lacking offline functionality, the advantages offered by Neo make it a strong contender. This rating reflects a balance between its innovative features and the few areas where there is room for improvement.

2. Zoho Mail

Zoho Mail provides a clean, ad-free, minimalist interface for businesses. With Zoho, you get easy download, easy set-up, spam filtering and email forwarding amongst other features.

Notable features:

  • Ad-free interface
  • Mobile apps for convenient on-the-go access
  • Advanced security features including two-factor authentication and S/MIME certificates
  • 24/7 customer support

Upside: Respects privacy with India-based servers, includes Zoho Office Suite, budget-friendly.

Downside: Limited non-Zoho app integrations, less intuitive interface.

Our Ratings - 4/5

Our Review - Zoho Mail is a straightforward email solution for businesses. The ad-free interface ensures a clean user experience, and the service includes features such as easy setup, spam filtering, email forwarding, and mobile apps. The service is well-secured with two-factor authentication and S/MIME certificates, and customer support is available 24/7. It integrates with Zoho Office Suite and is budget-friendly with servers based in India that respect user privacy.

However, Zoho Mail has limited integration capabilities with non-Zoho apps and a less intuitive interface than other email providers. Nonetheless, it's still a strong contender in the business email space, especially for those prioritizing privacy, security, and cost-effectiveness.

3. Gmail for Business(Google Workspace)

Gmail offers custom domain emails, ample storage, and 24/7 support. It also provides spam filtering, email forwarding, and access to Google's productivity tools such as Google Docs, Sheets, and Slides. Google Workspace has robust security measures, including two-step verification and single-sign-on (SSO), along with support for security key enforcement.

Notable features:

  • Offers custom domain emails
  • Includes 24/7 support
  • Mobile apps for Android and iOS
  • Robust security measures including two-step verification and support for security key enforcement
  • Well-integrated with Google's productivity tools

Upside: Integrates with Google services, high storage, reliable spam filter.

Downside: Privacy concerns, can be costly for large teams.

Our Ratings - 4/5

Our Reviews - Gmail stands out for its robust integration with Google's suite of productivity tools, such as Google Docs, Sheets, and Slides, making it a powerhouse for collaborative work. The service offers custom domain emails which are great for professional branding, and its security features, including two-step verification and security key enforcement, provide solid protection for users' data.

The 24/7 support and mobile apps available for both Android and iOS ensure that users have reliable and convenient access to their emails at any time. The ample storage and highly effective spam filter further enhance user experience by keeping the inbox clean and extending useful storage space.

However, Gmail is not without its drawbacks. Privacy concerns have been raised regarding data handling by Google, which might be a significant issue for users sensitive to how their data is managed and used. Additionally, the cost can add up for larger teams needing more comprehensive features from Google Workspace. Despite these concerns, Gmail remains a top choice for personal and professional email due to its extensive features and reliability.

4. Outlook (Microsoft 365)

Microsoft 365, previously known as Office 365, offers a range of productivity tools, including email services through Outlook. It provides a secure and robust infrastructure with a range of features for businesses.

Notable features:

  • Provides a secure and robust infrastructure
  • 24/7 phone and web support
  • Advanced security features, such as threat protection against malware and phishing attempts
  • Seamless integration with Microsoft's suite of tools

Upside: Integrates with Microsoft services, advanced security, supports desktop email clients.

Downside: Complex interface for newbies, high subscription cost.

Our Ratings - 4/5

Our Reviews - As part of Microsoft 365, Outlook benefits from seamless integration with Microsoft's suite of productivity tools, which greatly enhances workflow efficiency for users already within the Microsoft ecosystem. The service offers robust security measures, including advanced threat protection against malware and phishing, which is crucial for business communications. Additionally, the 24/7 phone and web support is a significant advantage, ensuring assistance is always available.

However, Outlook is not without its drawbacks. The interface can be complex for newcomers, potentially steepening the learning curve compared to more straightforward email clients. Moreover, the higher subscription cost might be a barrier for small businesses or individuals looking for cost-effective solutions. Despite these issues, Outlook remains a top choice for those needing a powerful, secure email service with comprehensive features and excellent integration capabilities. For users deeply embedded in the Microsoft environment, the advantages likely outweigh the complexities and cost.

5. Yandex Mail

Yandex Mail for business offers free custom domain email. It has a user-friendly interface, high-level security features, and other tools like a translator and cloud storage.

Notable features:

  • User-friendly interface
  • High-level security features
  • Features include a translator and cloud storage

Upside: Free with good storage, integrates with other Yandex services, built-in translator.

Downside: Limited English interface and customer support.

Our Ratings - 4/5

Our Review - This service offers notable benefits, especially for users looking for a cost-effective email solution with robust features. Its user-friendly interface and high-level security features make it appealing for businesses that prioritize data protection and ease of use. The addition of a translator and generous cloud storage further enhances its value, particularly for businesses that operate internationally or deal with diverse data sets.

The integration with other Yandex services can be a significant advantage for users already within the Yandex ecosystem, allowing for a seamless user experience across various applications. The free cost factor with good storage capacity certainly sets Yandex Mail apart from many competitors, making it an excellent choice for startups or small businesses looking to minimize operational costs.

However, Yandex Mail is not without its limitations. The service's primary downside is its limited English interface and customer support, which could be a significant barrier for non-Russian speaking users and may impact the service's usability in an English-dominant business environment. This limitation might deter some international businesses from adopting it as their primary email service. Overall, Yandex Mail is a robust option for those who can navigate the language barrier, offering a range of features at an unbeatable price.

6. Mail.com

Mail.com provides a free business email service with premium features such as mobile access, Mail Collector, and up to 2 GB of storage.

Notable features:

  • Provides mobile access and a Mail Collector feature
  • Offers up to 2 GB of storage
  • Features virus protection and advanced privacy features for security

Upside: Free with unlimited storage, diverse domain names, integrated file storage.

Downside: High volume of ads, potential reliability issues.

Our Ratings - 3/5

Our Review - As a free business email service, Mail.com offers a commendable suite of features, including mobile access, Mail Collector, virus protection, and advanced privacy features. The inclusion of up to 2 GB of storage and integrated file storage also add value for users seeking a no-cost solution. The ability to choose from a variety of domain names can be particularly attractive for users wanting to customize their email addresses to reflect their personal interests or business niche.

However, Mail.com is not without its drawbacks. The high volume of ads can detract from the user experience, potentially affecting the efficiency and smoothness of email management. Additionally, there are concerns regarding the reliability of the service, which could be a significant issue for businesses relying on constant and consistent email communication. While Mail.com offers a robust feature set for a free service, potential users should weigh these advantages against the possibility of ads and reliability issues before deciding if it's the right choice for their business or personal use. Overall, it’s a mixed bag that offers substantial utility but requires tolerance for its shortcomings.

7. ProtonMail

ProtonMail is known for its emphasis on privacy and security. It offers encrypted email services, ensuring that only you can read your emails.

Notable Features: 

  • Offers encrypted email services, ensuring only you can read your emails
  • Supports up to 5 accounts in its Plus Plan
  • High-level security with end-to-end encryption and Swiss privacy protection
  • Spam filtering and email forwarding features

Upside: High security with encryption, strong privacy commitment, Switzerland-based servers.

Downside: Limited storage in free version, less smooth integration with other email clients.

Our Ratings - 4.5/5

Our Review - Proton Mail scores really high for its commitment to security and privacy, making it a top choice for users who prioritize these aspects in their email service. It stands out with its end-to-end encryption and Swiss privacy laws, ensuring that your emails remain confidential and protected. The ability to support up to 5 accounts in its Plus Plan adds flexibility for users with multiple email needs. Additionally, features like spam filtering and email forwarding enhance user experience.

However, there are some drawbacks to consider. The limited storage space in the free version might be a concern for users with higher storage needs, and the less smooth integration with other email clients could be a hurdle for those relying on seamless compatibility for their workflow. Despite these issues, ProtonMail's robust security measures and privacy protections make it an excellent choice for anyone looking to secure their email communications effectively. In my opinion, if ProtonMail were to improve its integration capabilities and offer more storage options, it could easily achieve a perfect score.

8. FastMail

FastMail provides a reliable business email service with a clean, ad-free interface, great deliverability, and useful features like calendar and contacts sync.

Notable Features:

  • Provides a reliable email service with calendar and contacts sync
  • Offers customer support via email and an extensive help center
  • Uses secure IMAP for device syncing and offers two-step verification for added security

Upside: Comprehensive service, respects privacy, offers domain choices.

Downside: Less known with fewer integrations and community support, no free tier.

Our Ratings - 4/5

Our Review - FastMail offers a robust and reliable email solution for businesses, emphasizing a clean, ad-free interface that ensures a clutter-free and focused user experience. Its strengths lie in excellent deliverability, seamless integration of essential features such as calendar and contact synchronization, and a commitment to privacy. The platform uses secure IMAP for device syncing across multiple devices and enhances security with two-step verification, making it a trustworthy option for handling sensitive business communications.

One significant advantage of FastMail is its comprehensive service package that includes the option for users to select their domain names, providing a more customized and professional appearance for business correspondence. Additionally, FastMail’s customer support is well-handled through email and an extensive help center, although it lacks real-time support options such as live chat or phone support.

However, FastMail is less known in the market, which contributes to its fewer integrations with other business tools compared to giants like Gmail or Microsoft Outlook. This can be a limitation for businesses relying on a wide array of apps and services. Moreover, the absence of a free tier might deter small businesses or individual users from trying out the service before fully committing to a paid plan.

Overall, FastMail earns a solid 4 out of 5 for its reliable service and privacy-focused features but could improve by expanding its integration capabilities and offering some level of free access to attract a broader user base.

9. GMX Mail

GMX Mail is a free email service that provides users with unlimited storage, a highly intuitive interface, and easy accessibility through desktop and mobile.

Notable Features

  • Provides unlimited storage
  • Highly intuitive interface
  • Advanced virus protection and spam filters for security

Upside: Free, generous mailbox size, domain choices, integrated calendar and contacts.

Downside: Some security concerns, higher ad volume.

Our Ratings - 3.5/5

Our Review - GMX Mail presents a compelling option for those in search of a free email service that doesn't skimp on storage or usability. Its standout feature is the provision of unlimited storage, which is a significant benefit for users who manage large volumes of emails and attachments without wanting to worry about reaching storage limits. The interface of GMX Mail is noted for being highly intuitive, making it accessible for users of all tech levels and conducive to efficient email management.

Integrated features such as an advanced virus protection system and robust spam filters enhance the security of the platform, although there have been some concerns regarding overall security strength. This may require users to be more vigilant about their account security practices. Additionally, GMX Mail includes a calendar and contact integration, which adds to its appeal as an all-in-one communication tool.

However, the free nature of the service comes with the trade-off of a higher volume of ads, which can detract from the user experience and may affect the interface’s usability. The concerns around security could also be a significant deterrent for users handling sensitive information.

10. iCloud Mail

iCloud Mail is Apple's free email service. It's a good option for those who are deeply integrated into the Apple ecosystem, as it syncs across all Apple devices seamlessly.

Notable Features:

  • Seamless syncing across all Apple devices
  • Provides 5 GB of storage
  • Two-factor authentication and built-in security features
  • Fully integrated with Apple's ecosystem of devices and services

Upside: Well-integrated with Apple services, reliable, minimalist design.

Downside: Limited functionality, best within Apple ecosystem, no Android support.

Our Ratings - 4/5

Our Review - iCloud Mail serves as a highly reliable option for users entrenched in the Apple ecosystem, offering a range of features that are optimally designed to complement and enhance the Apple user experience. Its seamless syncing across all Apple devices stands out as a significant advantage, allowing users to maintain consistency in their email accessibility and management across iPhones, iPads, Macs, and Apple Watches. The service provides a basic 5 GB of free storage, which is adequate for casual users but may require an upgrade for those with heavier email usage.

The integration of iCloud Mail with other Apple services and its minimalist design are notable strengths, promoting a clean and straightforward user interface that's easy to navigate. Enhanced security measures, including two-factor authentication, help protect user data, aligning with Apple's strong commitment to user privacy and security.

However, iCloud Mail shows limitations outside the Apple environment, lacking functionality on non-Apple platforms as it does not support Android devices. This exclusivity can be a significant drawback for users who operate across different operating systems. Furthermore, while iCloud Mail works impeccably within its intended ecosystem, it offers limited features compared to more versatile services that cater to a broader audience.

Frequently Asked Questions

1. What are the top 10 paid business email services?

 Our comprehensive review highlights the top 10 free business email services which include Neo, Google Workspace, Outlook, Zoho Mail, ProtonMail, Fast Mail, GMX Mail, Mail.com, Yandex.Mail and iCloudMail.

2. What are the main features to consider when choosing a business email service?

 When choosing a free business email service, consider features like storage space, security and privacy options, integration capabilities with other tools, ease of use, and mobile access.

3. Is there a limit to the number of emails I can send with these free business email services?

Each service has different sending limits. While some providers allow a few hundred emails per day, others might permit thousands. You'll find specific details in our comparative review in the blog post.

4. How secure are these free business email services?

Most free business email services take security very seriously and provide features like two-factor authentication, SSL/TLS encryption, and spam filtering. However, levels of security can vary among secure email providers, and we discuss this in depth in our blog post.

Choose The Right Business Email Services Based On Your Brand’s Requirements

Finding the right business email service can significantly impact your company's communication efficiency and professionalism. While there are numerous options in the market, the best fit for your business ultimately depends on your specific requirements, including storage, number of accounts and the specific features that the provider offers. Also read the comparison and difference between outlook and gmail.

Understand your business's needs, scrutinize the features each service provides, and make a choice that will empower your business communication. A professional, reliable, and efficient email service is not just a communication tool—it's an investment in your brand's image and productivity.

*Please note that each of these platforms is constantly evolving and improving, so it's worth checking the latest updates from each provider. Your choice will also depend heavily on your specific needs, such as your budget, the size of your team, your need for specific

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